CallHippo vs Upcall

Struggling to choose between CallHippo and Upcall? Both products offer unique advantages, making it a tough decision.

CallHippo is a Business & Commerce solution with tags like phone-system, call-tracking, analytics.

It boasts features such as Cloud-based phone system, Call routing, IVR menus, Call monitoring, Analytics and pros including Easy to set up and use, Scalable, Affordable pricing, Good call quality, Detailed analytics and reporting.

On the other hand, Upcall is a Business & Commerce product tagged with call-routing, ivr, call-recording, analytics, crm-integration, helpdesk-integration.

Its standout features include Call routing and call center features, Call flows and IVRs, Call recording, Real-time analytics, Integrations with CRM and helpdesk tools, and it shines with pros like Designed for small businesses, Comprehensive call center features, Integrations with popular business tools, Real-time analytics and reporting.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

CallHippo

CallHippo

CallHippo is a cloud-based phone system and call tracking software for small businesses. It provides features like a virtual phone system, call routing, IVR menus, call monitoring, and analytics.

Categories:
phone-system call-tracking analytics

CallHippo Features

  1. Cloud-based phone system
  2. Call routing
  3. IVR menus
  4. Call monitoring
  5. Analytics

Pricing

  • Subscription-Based

Pros

Easy to set up and use

Scalable

Affordable pricing

Good call quality

Detailed analytics and reporting

Cons

Limited integration options

No video conferencing

Some limitations for larger businesses


Upcall

Upcall

Upcall is a call routing and call center software designed for small businesses. It provides features like call flows, IVRs, call recording, real-time analytics, and integrations with CRM and helpdesk tools.

Categories:
call-routing ivr call-recording analytics crm-integration helpdesk-integration

Upcall Features

  1. Call routing and call center features
  2. Call flows and IVRs
  3. Call recording
  4. Real-time analytics
  5. Integrations with CRM and helpdesk tools

Pricing

  • Subscription-Based

Pros

Designed for small businesses

Comprehensive call center features

Integrations with popular business tools

Real-time analytics and reporting

Cons

Limited customization options

Pricing may be high for very small businesses

Potential learning curve for non-technical users