Cerberus vs Deskpro

Struggling to choose between Cerberus and Deskpro? Both products offer unique advantages, making it a tough decision.

Cerberus is a Security & Privacy solution with tags like antitheft, device-tracking, remote-lock, locate-device, wipe-data.

It boasts features such as Remote lock and wipe, GPS tracking, Take photos remotely, Sound alarm remotely, SIM card change notification, Hide app icon, Emergency SMS commands and pros including Free and open source, Lots of features, Active development, Customizable.

On the other hand, Deskpro is a Business & Commerce product tagged with helpdesk, customer-support, ticketing, knowledge-base, chat, automation.

Its standout features include Ticketing system, Knowledge base, Live chat, Automation, Reporting, Multi-channel support, and it shines with pros like Easy to use interface, Powerful automation capabilities, Robust knowledge base, Omnichannel support, Customizable workflows.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Cerberus

Cerberus

Cerberus is an open source anti-theft and device tracking app for Android devices. It can remotely lock, locate, sound an alarm, and wipe data from a lost or stolen device.

Categories:
antitheft device-tracking remote-lock locate-device wipe-data

Cerberus Features

  1. Remote lock and wipe
  2. GPS tracking
  3. Take photos remotely
  4. Sound alarm remotely
  5. SIM card change notification
  6. Hide app icon
  7. Emergency SMS commands

Pricing

  • Free
  • Freemium
  • Subscription-based

Pros

Free and open source

Lots of features

Active development

Customizable

Cons

Requires root access

Some features require monthly fee

Can drain battery if always active


Deskpro

Deskpro

Deskpro is a helpdesk and customer support software that allows companies to manage customer queries and requests. It includes features like ticketing, knowledge base, chat, and automation.

Categories:
helpdesk customer-support ticketing knowledge-base chat automation

Deskpro Features

  1. Ticketing system
  2. Knowledge base
  3. Live chat
  4. Automation
  5. Reporting
  6. Multi-channel support

Pricing

  • Subscription-Based
  • Custom Pricing

Pros

Easy to use interface

Powerful automation capabilities

Robust knowledge base

Omnichannel support

Customizable workflows

Cons

Can be pricey for smaller teams

Mobile app needs improvement

Setup and configuration can be complex initially