chatwee vs tawk.to

Struggling to choose between chatwee and tawk.to? Both products offer unique advantages, making it a tough decision.

chatwee is a Social & Communications solution with tags like chat, live-chat, customer-service, messaging.

It boasts features such as Real-time chat, Canned responses, Chat bots, Visitor tracking, Real-time analytics, Customizable chat box, File sharing, Multiple chat agents, CRM integrations, Help desk integrations and pros including Easy to use interface, Comprehensive analytics, Chat bot automation, Seamless CRM integrations, Mobile app available.

On the other hand, tawk.to is a Online Services product tagged with chat, live-chat, customer-support.

Its standout features include Real-time messaging, Customizable widgets, Visitor analytics, Multi-agent support, File sharing, Canned responses, Mobile app, Third-party integrations, and it shines with pros like Free basic plan, Easy to set up, No downloads required, Customizable interface, Good for small businesses.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

chatwee

chatwee

Chatwee is a live chat software that allows businesses to communicate with website visitors in real-time via chat. It offers features like real-time analytics, canned responses, chat bots, and integrations with CRM and help desk platforms.

Categories:
chat live-chat customer-service messaging

Chatwee Features

  1. Real-time chat
  2. Canned responses
  3. Chat bots
  4. Visitor tracking
  5. Real-time analytics
  6. Customizable chat box
  7. File sharing
  8. Multiple chat agents
  9. CRM integrations
  10. Help desk integrations

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Comprehensive analytics

Chat bot automation

Seamless CRM integrations

Mobile app available

Cons

Limited customization options

No video or voice chat

Additional fees for more features

Lack of advanced reporting


tawk.to

tawk.to

tawk.to is a free live chat software that allows websites to talk to visitors in real-time. It's easy to set up with no downloads required, has customizable widgets, and provides visitor analytics.

Categories:
chat live-chat customer-support

Tawk.to Features

  1. Real-time messaging
  2. Customizable widgets
  3. Visitor analytics
  4. Multi-agent support
  5. File sharing
  6. Canned responses
  7. Mobile app
  8. Third-party integrations

Pricing

  • Freemium

Pros

Free basic plan

Easy to set up

No downloads required

Customizable interface

Good for small businesses

Cons

Limited features in free version

Can be slow at times

No video/voice calling

Limited customization in free plan