Chatwee
Chatwee is a live chat software that allows businesses to communicate with website visitors in real-time via chat. It offers features like real-time analytics, canned responses, chat bots, and integrations with CRM and help desk platforms.
chat
live-chat
customer-service
messaging
Chatwee: Live Chat Software
Real-time live chat software for businesses to communicate with website visitors, offering analytics, canned responses, chat bots, and integrations with CRM and help desk platforms.
What is Chatwee?
Chatwee is a feature-rich live chat software designed for businesses to engage with potential customers visiting their website in real-time through chat conversations. It aims to help companies increase sales, provide better customer support, and get actionalbe customer insights.
Some key features offered by Chatwee include:
- Real-time analytics - Get insights on key metrics like chat volume, wait times, conversion rates etc.
- Chat bots - Automate conversations with bots using scenarios, keywords, intents etc.
- Canned responses - Send quick and relevant responses with pre-configured templates.
- Visitor info - See visitor location, webpage visited etc. before responding.
- CRM integrations - Integrate with popular CRMs like Salesforce, Zoho etc.
- Helpdesk integrations - Connect with helpdesk software like Zendesk, Freshdesk for better workflow.
- Customizable widget - Match chat widget design with website look and feel.
- Mobile SDK - Offer chat support via mobile apps as well.
Overall, Chatwee is a full-fledged live chat platform suitable for businesses looking to engage website visitors via chat for lead generation and customer support at an affordable price point compared to more complex products.
Chatwee Features
Features
- Real-time chat
- Canned responses
- Chat bots
- Visitor tracking
- Real-time analytics
- Customizable chat box
- File sharing
- Multiple chat agents
- CRM integrations
- Help desk integrations
Pricing
- Freemium
- Subscription-Based
Pros
Easy to use interface
Comprehensive analytics
Chat bot automation
Seamless CRM integrations
Mobile app available
Cons
Limited customization options
No video or voice chat
Additional fees for more features
Lack of advanced reporting
Official Links
The Best Chatwee Alternatives
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