What is Chatwee?
Chatwee is a feature-rich live chat software designed for businesses to engage with potential customers visiting their website in real-time through chat conversations. It aims to help companies increase sales, provide better customer support, and get actionalbe customer insights.
Some key features offered by Chatwee include:
- Real-time analytics - Get insights on key metrics like chat volume, wait times, conversion rates etc.
- Chat bots - Automate conversations with bots using scenarios, keywords, intents etc.
- Canned responses - Send quick and relevant responses with pre-configured templates.
- Visitor info - See visitor location, webpage visited etc. before responding.
- CRM integrations - Integrate with popular CRMs like Salesforce, Zoho etc.
- Helpdesk integrations - Connect with helpdesk software like Zendesk, Freshdesk for better workflow.
- Customizable widget - Match chat widget design with website look and feel.
- Mobile SDK - Offer chat support via mobile apps as well.
Overall, Chatwee is a full-fledged live chat platform suitable for businesses looking to engage website visitors via chat for lead generation and customer support at an affordable price point compared to more complex products.