What is ChatFarm?
ChatFarm is an AI-powered chatbot platform designed to help businesses automate customer conversations at scale. It provides an easy-to-use interface that allows anyone to build, train and deploy intelligent chatbots without needing coding skills.
Key features of ChatFarm include:
- Drag-and-drop bot builder with pre-built templates - Build visually appealing chatbots for different use cases like customer support, lead generation etc.
- Natural language understanding - ChatFarm bots understand natural language and can interpret questions to provide relevant answers.
- Integrations with messaging channels - Seamlessly connect your bots with popular platforms like Facebook Messenger, WhatsApp, Telegram, SMS and more.
- Analytics and reports - Get insights into your chatbot's performance with reporting around conversations, resolutions time etc.
- Live chat handover - ChatFarm allows human takeover of conversations that the bot is unable to handle.
- Team collaboration - Multiple team members can collaborate to build and manage bots.
Overall, ChatFarm provides an enterprise-grade chatbot building platform that does not require technical skills or coding. The visual builder and pre-made templates help companies deploy AI-powered bots faster and achieve automation at scale.