Clickatell vs CallTrackingMetrics

Struggling to choose between Clickatell and CallTrackingMetrics? Both products offer unique advantages, making it a tough decision.

Clickatell is a Social & Communications solution with tags like sms, api, cloud, notifications.

It boasts features such as Two-way SMS, Chatbot messaging, Number lookup, SMS gateway, Real-time delivery receipts, MMS messaging, Toll-free SMS, Email messaging, Voice messaging, Push notifications and pros including Easy to integrate APIs, Scalable infrastructure, Global reach, Reliable delivery, Flexible pricing plans, Good support.

On the other hand, CallTrackingMetrics is a Business & Commerce product tagged with call-tracking, analytics, phone, record-calls, crm-integration.

Its standout features include Call tracking and analytics, Trackable phone numbers, Call recording, CRM and marketing platform integrations, and it shines with pros like Comprehensive call tracking and analytics, Easy to use and set up, Integrates with many popular CRM and marketing tools, Provides call recording and transcription features.

Feature	Clickatell	CallTrackingMetrics
Overall Score	N/A	N/A
Primary Category	Social & Communications	Business & Commerce

Product Overview

Clickatell

Description: Clickatell is a cloud-based messaging platform that enables businesses to send and receive SMS, chat, email, push notifications and voice messages through APIs. It provides reliable and scalable SMS infrastructure to carry high SMS volumes.

CallTrackingMetrics

Description: CallTrackingMetrics is a call tracking and analytics platform for businesses. It allows you to create trackable phone numbers, view call analytics, record calls, and integrate with CRM and marketing platforms.

Key Features Comparison

Clickatell Features

• Two-way SMS
• Chatbot messaging
• Number lookup
• SMS gateway
• Real-time delivery receipts
• MMS messaging
• Toll-free SMS
• Email messaging
• Voice messaging
• Push notifications

CallTrackingMetrics Features

• Call tracking and analytics
• Trackable phone numbers
• Call recording
• CRM and marketing platform integrations

Pros & Cons Analysis

Clickatell

Pros

• Easy to integrate APIs
• Scalable infrastructure
• Global reach
• Reliable delivery
• Flexible pricing plans
• Good support

Cons

• Can get expensive at high volumes
• Limited advanced features
• SMS delivery delays in some countries
• Complex pricing model
• Lack of complete chatbot builder

CallTrackingMetrics

Pros

• Comprehensive call tracking and analytics
• Easy to use and set up
• Integrates with many popular CRM and marketing tools
• Provides call recording and transcription features

Cons

• Can be expensive for small businesses
• Limited customization options for some features
• Reporting and data visualization could be improved

Pricing Comparison

Clickatell

• Pay-As-You-Go
• Subscription-Based

CallTrackingMetrics

• Subscription-Based