ClickTale vs Morae

Struggling to choose between ClickTale and Morae? Both products offer unique advantages, making it a tough decision.

ClickTale is a Ai Tools & Services solution with tags like analytics, heatmaps, session-recording, customer-experience.

It boasts features such as Session recordings, Heatmaps, Funnel analysis, Form analytics, A/B testing, Integration with Google Analytics, Customizable dashboards and pros including Detailed visitor session recordings, Powerful heatmap creation, Identify issues in conversion funnels, Integrates data from other tools, Flexible pricing options.

On the other hand, Morae is a Ai Tools & Services product tagged with user-testing, prototyping, ux-research.

Its standout features include Video and audio recording, Annotations and notes, Heatmaps and gaze plots, Task timers and completion rates, Survey distribution and analysis, Session management and tagging, Screen and webcam capture, Customizable test scripts, and it shines with pros like Detailed qualitative and quantitative data, Flexible and customizable, Integrates moderated and unmoderated testing, Useful for remote testing, Powerful analytics and reporting.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

ClickTale

ClickTale

ClickTale is a customer experience analytics software that records visitors' sessions on a website or mobile app to provide insights into their behavior. It generates heatmaps, conversion funnels, and session recordings to help understand the customer journey.

Categories:
analytics heatmaps session-recording customer-experience

ClickTale Features

  1. Session recordings
  2. Heatmaps
  3. Funnel analysis
  4. Form analytics
  5. A/B testing
  6. Integration with Google Analytics
  7. Customizable dashboards

Pricing

  • Subscription-Based

Pros

Detailed visitor session recordings

Powerful heatmap creation

Identify issues in conversion funnels

Integrates data from other tools

Flexible pricing options

Cons

Can get expensive at higher tiers

Setup and configuration can be complex

May require developer help to install

Large amounts of data to analyze


Morae

Morae

Morae is user experience testing and research software developed by TechSmith. It allows designers and researchers to capture audio, video, on-screen activity, and data while testing prototypes or live websites and apps with real users.

Categories:
user-testing prototyping ux-research

Morae Features

  1. Video and audio recording
  2. Annotations and notes
  3. Heatmaps and gaze plots
  4. Task timers and completion rates
  5. Survey distribution and analysis
  6. Session management and tagging
  7. Screen and webcam capture
  8. Customizable test scripts

Pricing

  • Subscription-Based

Pros

Detailed qualitative and quantitative data

Flexible and customizable

Integrates moderated and unmoderated testing

Useful for remote testing

Powerful analytics and reporting

Cons

Steep learning curve

Can be expensive for some budgets

Requires technical setup and configuration

Large video files require processing time and storage

Limited functionality on mobile devices