Clientele ITSM vs Raiseaticket

Struggling to choose between Clientele ITSM and Raiseaticket? Both products offer unique advantages, making it a tough decision.

Clientele ITSM is a Business & Commerce solution with tags like itsm, incident-management, change-management, knowledge-base, cmdb, dashboards.

It boasts features such as Incident management, Problem management, Change management, Release management, Knowledge base, CMDB, Dashboards and reporting and pros including User-friendly interface, Robust functionality, Customizable workflows, Integration with other tools, Scalable pricing.

On the other hand, Raiseaticket is a Business & Commerce product tagged with ticketing, itsm, service-desk, asset-management, knowledge-base.

Its standout features include Ticket management, Asset tracking, Knowledge base, Purchase management, Reporting, and it shines with pros like Easy to use interface, Automates IT processes, Centralized asset tracking, Customizable service catalog, Mobile access.

Feature	Clientele ITSM	Raiseaticket
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

Clientele ITSM

Description: Clientele ITSM is an IT service management software that helps companies streamline IT operations and deliver excellent service. It offers features like incident, problem, change, and release management, knowledge base, CMDB, dashboards, and more.

Raiseaticket

Description: Raiseaticket is a cloud-based IT service desk and asset management software. It allows companies to track IT assets, manage service requests, organize knowledge base articles, and automate IT processes. Key features include ticket management, asset tracking, knowledge base, purchase management, and reporting.

Key Features Comparison

Clientele ITSM Features

• Incident management
• Problem management
• Change management
• Release management
• Knowledge base
• CMDB
• Dashboards and reporting

Raiseaticket Features

• Ticket management
• Asset tracking
• Knowledge base
• Purchase management
• Reporting

Pros & Cons Analysis

Clientele ITSM

Pros

• User-friendly interface
• Robust functionality
• Customizable workflows
• Integration with other tools
• Scalable pricing

Cons

• Steep learning curve
• Limited mobile access
• Can be expensive for larger organizations

Raiseaticket

Pros

• Easy to use interface
• Automates IT processes
• Centralized asset tracking
• Customizable service catalog
• Mobile access

Cons

• Can be pricey for small businesses
• Limited custom reporting
• Third-party integrations cost extra
• Steep learning curve initially

Pricing Comparison

Clientele ITSM

• Subscription-Based
• Pay-As-You-Go
• Custom Pricing

Raiseaticket

• Subscription-Based
• Pay-As-You-Go