Cloud Chat 3 vs Userlike

Struggling to choose between Cloud Chat 3 and Userlike? Both products offer unique advantages, making it a tough decision.

Cloud Chat 3 is a Social & Communications solution with tags like cloud, chat, messaging, video-calling, screen-sharing, integrations.

It boasts features such as Real-time messaging, Group chat rooms, Direct messaging, Video calling, Screen sharing, Integrations with business apps and pros including Easy to use interface, Works across devices, Secure encrypted chats, Scales with business needs, Integrates with other tools.

On the other hand, Userlike is a Online Services product tagged with live-chat, email-support, knowledge-base, analytics, customer-service.

Its standout features include Live Chat, Email Support, Knowledge Base, Analytics, Chatbots, Team Inboxes, Canned Responses, and it shines with pros like Easy to use interface, Multiple support channels, Customizable chat widgets, Detailed analytics and reports, Chatbot automation, Team collaboration features.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Cloud Chat 3

Cloud Chat 3

Cloud Chat 3 is a cloud-based business chat software that allows real-time communication between team members. It has features like group chat rooms, direct messaging, video calling, screen sharing, and integrations with business apps.

Categories:
Social & Communications Team Chat & Collaboration
cloud chat messaging video-calling screen-sharing integrations

Cloud Chat 3 Features

  1. Real-time messaging
  2. Group chat rooms
  3. Direct messaging
  4. Video calling
  5. Screen sharing
  6. Integrations with business apps

Pricing

  • Subscription-Based

Pros

Easy to use interface

Works across devices

Secure encrypted chats

Scales with business needs

Integrates with other tools

Cons

Can get pricey for large teams

Mobile app lacks some features

No free version

Video quality not the best

Userlike

Userlike

Userlike is a customer service software that provides live chat, email support, knowledge base, and analytics. It allows businesses to communicate with customers in real-time via chat widgets on their website.

Categories:
Online Services Customer Service
live-chat email-support knowledge-base analytics customer-service

Userlike Features

  1. Live Chat
  2. Email Support
  3. Knowledge Base
  4. Analytics
  5. Chatbots
  6. Team Inboxes
  7. Canned Responses

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Multiple support channels

Customizable chat widgets

Detailed analytics and reports

Chatbot automation

Team collaboration features

Cons

Limited features in basic plan

Can be pricey for larger teams

Chatbot building requires technical knowledge

Lacks phone support channel