Collect.chat vs SurveyJS

Struggling to choose between Collect.chat and SurveyJS? Both products offer unique advantages, making it a tough decision.

Collect.chat is a Social & Communications solution with tags like live-chat, messaging, customer-support.

It boasts features such as Real-time chat, Omnichannel support, Chatbot integration, Visitor tracking, Live chat templates, Customizable chat widget, Team inbox, Chat transfer, Chat transcripts, Canned responses, Mobile SDK, REST API and pros including Intuitive interface, Omnichannel support, Chatbot integration, Customizable widgets, Mobile SDK, Affordable pricing.

On the other hand, SurveyJS is a Education & Reference product tagged with survey, form, quiz, questionnaire, javascript.

Its standout features include Supports various question types like single choice, multiple choice, dropdown, matrix, rating, comment box, etc, Provides themes and templates for quick styling, Logic and validation to improve data quality, Works across devices and screen sizes, Open source and customizable, Integration with backend platforms like Node.js, .NET, etc, Localization support, Accessibility features, and it shines with pros like Free and open source, Easy to use and customize, Feature rich out of the box, Good documentation and community support, Actively maintained and updated, Works well across devices, Good option for basic to intermediate survey needs.

Feature	Collect.chat	SurveyJS
Overall Score	N/A	N/A
Primary Category	Social & Communications	Education & Reference

Product Overview

Collect.chat

Description: Collect.chat is a customer support chat software that enables real-time conversations between businesses and their customers. It facilitates website live chat, in-app messaging, and email and SMS messaging.

SurveyJS

Description: SurveyJS is an open-source JavaScript survey and form library. It allows you to easily create beautiful online surveys, quizzes, polls, and questionnaires with lots of built-in features like various question types, themes, logic, and validation.

Key Features Comparison

Collect.chat Features

• Real-time chat
• Omnichannel support
• Chatbot integration
• Visitor tracking
• Live chat templates
• Customizable chat widget
• Team inbox
• Chat transfer
• Chat transcripts
• Canned responses
• Mobile SDK
• REST API

SurveyJS Features

• Supports various question types like single choice, multiple choice, dropdown, matrix, rating, comment box, etc
• Provides themes and templates for quick styling
• Logic and validation to improve data quality
• Works across devices and screen sizes
• Open source and customizable
• Integration with backend platforms like Node.js, .NET, etc
• Localization support
• Accessibility features

Pros & Cons Analysis

Collect.chat

Pros

• Intuitive interface
• Omnichannel support
• Chatbot integration
• Customizable widgets
• Mobile SDK
• Affordable pricing

Cons

• Limited third-party integrations
• No call support
• Limited custom reporting

SurveyJS

Pros

• Free and open source
• Easy to use and customize
• Feature rich out of the box
• Good documentation and community support
• Actively maintained and updated
• Works well across devices
• Good option for basic to intermediate survey needs

Cons

• Lacks some advanced or enterprise features
• Not ideal for very complex or long surveys
• Limited reporting and analytics capabilities
• Requires some development skills to fully customize
• Not as polished as paid solutions

Pricing Comparison

Collect.chat

• Freemium
• Subscription-Based

SurveyJS

• Open Source
• Free