Collect.chat vs Tally Forms

Struggling to choose between Collect.chat and Tally Forms? Both products offer unique advantages, making it a tough decision.

Collect.chat is a Social & Communications solution with tags like live-chat, messaging, customer-support.

It boasts features such as Real-time chat, Omnichannel support, Chatbot integration, Visitor tracking, Live chat templates, Customizable chat widget, Team inbox, Chat transfer, Chat transcripts, Canned responses, Mobile SDK, REST API and pros including Intuitive interface, Omnichannel support, Chatbot integration, Customizable widgets, Mobile SDK, Affordable pricing.

On the other hand, Tally Forms is a Business & Commerce product tagged with form-builder, data-collection, online-forms, surveys.

Its standout features include Drag-and-drop form builder, Various field types like text, checkbox, radio, dropdown, etc, Data integrations with apps like Google Sheets, Mailchimp, etc, Reporting and analytics, Custom branding and themes, Conditional logic for smart forms, Accept payments with integrations, Mobile responsive forms, and it shines with pros like Intuitive and easy to use, Good selection of field types and options, Integrates with many popular apps, Good analytics and reporting, Affordable pricing.

Feature	Collect.chat	Tally Forms
Overall Score	N/A	N/A
Primary Category	Social & Communications	Business & Commerce

Product Overview

Collect.chat

Description: Collect.chat is a customer support chat software that enables real-time conversations between businesses and their customers. It facilitates website live chat, in-app messaging, and email and SMS messaging.

Tally Forms

Description: Tally Forms is a form builder and data collection platform that allows you to easily create online forms and surveys to gather information. It has a drag-and-drop form builder, various field types and options, data integrations, and reporting tools.

Key Features Comparison

Collect.chat Features

• Real-time chat
• Omnichannel support
• Chatbot integration
• Visitor tracking
• Live chat templates
• Customizable chat widget
• Team inbox
• Chat transfer
• Chat transcripts
• Canned responses
• Mobile SDK
• REST API

Tally Forms Features

• Drag-and-drop form builder
• Various field types like text, checkbox, radio, dropdown, etc
• Data integrations with apps like Google Sheets, Mailchimp, etc
• Reporting and analytics
• Custom branding and themes
• Conditional logic for smart forms
• Accept payments with integrations
• Mobile responsive forms

Pros & Cons Analysis

Collect.chat

Pros

• Intuitive interface
• Omnichannel support
• Chatbot integration
• Customizable widgets
• Mobile SDK
• Affordable pricing

Cons

• Limited third-party integrations
• No call support
• Limited custom reporting

Tally Forms

Pros

• Intuitive and easy to use
• Good selection of field types and options
• Integrates with many popular apps
• Good analytics and reporting
• Affordable pricing

Cons

• Limited customization compared to developer platforms
• Steep learning curve for advanced features
• Lacks some enterprise-level capabilities

Pricing Comparison

Collect.chat

• Freemium
• Subscription-Based

Tally Forms

• Freemium
• Subscription-Based