Collect.chat vs Tally Forms

Struggling to choose between Collect.chat and Tally Forms? Both products offer unique advantages, making it a tough decision.

Collect.chat is a Social & Communications solution with tags like live-chat, messaging, customer-support.

It boasts features such as Real-time chat, Omnichannel support, Chatbot integration, Visitor tracking, Live chat templates, Customizable chat widget, Team inbox, Chat transfer, Chat transcripts, Canned responses, Mobile SDK, REST API and pros including Intuitive interface, Omnichannel support, Chatbot integration, Customizable widgets, Mobile SDK, Affordable pricing.

On the other hand, Tally Forms is a Business & Commerce product tagged with form-builder, data-collection, online-forms, surveys.

Its standout features include Drag-and-drop form builder, Various field types like text, checkbox, radio, dropdown, etc, Data integrations with apps like Google Sheets, Mailchimp, etc, Reporting and analytics, Custom branding and themes, Conditional logic for smart forms, Accept payments with integrations, Mobile responsive forms, and it shines with pros like Intuitive and easy to use, Good selection of field types and options, Integrates with many popular apps, Good analytics and reporting, Affordable pricing.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Collect.chat

Collect.chat

Collect.chat is a customer support chat software that enables real-time conversations between businesses and their customers. It facilitates website live chat, in-app messaging, and email and SMS messaging.

Categories:
live-chat messaging customer-support

Collect.chat Features

  1. Real-time chat
  2. Omnichannel support
  3. Chatbot integration
  4. Visitor tracking
  5. Live chat templates
  6. Customizable chat widget
  7. Team inbox
  8. Chat transfer
  9. Chat transcripts
  10. Canned responses
  11. Mobile SDK
  12. REST API

Pricing

  • Freemium
  • Subscription-Based

Pros

Intuitive interface

Omnichannel support

Chatbot integration

Customizable widgets

Mobile SDK

Affordable pricing

Cons

Limited third-party integrations

No call support

Limited custom reporting


Tally Forms

Tally Forms

Tally Forms is a form builder and data collection platform that allows you to easily create online forms and surveys to gather information. It has a drag-and-drop form builder, various field types and options, data integrations, and reporting tools.

Categories:
form-builder data-collection online-forms surveys

Tally Forms Features

  1. Drag-and-drop form builder
  2. Various field types like text, checkbox, radio, dropdown, etc
  3. Data integrations with apps like Google Sheets, Mailchimp, etc
  4. Reporting and analytics
  5. Custom branding and themes
  6. Conditional logic for smart forms
  7. Accept payments with integrations
  8. Mobile responsive forms

Pricing

  • Freemium
  • Subscription-Based

Pros

Intuitive and easy to use

Good selection of field types and options

Integrates with many popular apps

Good analytics and reporting

Affordable pricing

Cons

Limited customization compared to developer platforms

Steep learning curve for advanced features

Lacks some enterprise-level capabilities