Concept Feedback vs iPerceptions

Struggling to choose between Concept Feedback and iPerceptions? Both products offer unique advantages, making it a tough decision.

Concept Feedback is a Business & Commerce solution with tags like concept-testing, product-feedback, market-research, prototyping.

It boasts features such as Create and customize concept screens, Add images, videos, and descriptions to concepts, Integrate with design tools like Figma and Adobe XD, Create surveys with different question types, Set up target audiences for concepts, View feedback and insights in real-time, Collaborate with team members and pros including Easy to create and customize concepts, Good integration with design tools, Can get feedback quickly, Useful analytics and insights, Good for agile product development.

On the other hand, iPerceptions is a Business & Commerce product tagged with customer-experience, surveys, analytics.

Its standout features include Real-time feedback collection through surveys, Customer journey analytics, Session replay technology, Integration with call centers, Custom reporting and dashboards, Text analytics for open-ended responses, Alerts and workflow automation, and it shines with pros like Provides actionable insights into customer experience, Identifies pain points and areas for improvement, Integrates qualitative and quantitative data, Easy to implement and use, Scales to collect large sample sizes.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Concept Feedback

Concept Feedback

Concept Feedback is a web-based concept testing and product feedback software. It allows you to create concept screens, surveys, and prototypes to get feedback from target customers quickly. Useful for market research and product development.

Categories:
concept-testing product-feedback market-research prototyping

Concept Feedback Features

  1. Create and customize concept screens
  2. Add images, videos, and descriptions to concepts
  3. Integrate with design tools like Figma and Adobe XD
  4. Create surveys with different question types
  5. Set up target audiences for concepts
  6. View feedback and insights in real-time
  7. Collaborate with team members

Pricing

  • Free
  • Subscription-Based

Pros

Easy to create and customize concepts

Good integration with design tools

Can get feedback quickly

Useful analytics and insights

Good for agile product development

Cons

Survey creation is a bit limited

No advanced targeting or segmentation

Analytics could be more powerful

Steep learning curve for some users


iPerceptions

iPerceptions

iPerceptions is a customer experience analytics platform that helps companies measure and improve the experience on their digital properties. It specializes in collecting customer feedback through surveys and analyzing it to identify areas for improvement.

Categories:
customer-experience surveys analytics

IPerceptions Features

  1. Real-time feedback collection through surveys
  2. Customer journey analytics
  3. Session replay technology
  4. Integration with call centers
  5. Custom reporting and dashboards
  6. Text analytics for open-ended responses
  7. Alerts and workflow automation

Pricing

  • Subscription-Based

Pros

Provides actionable insights into customer experience

Identifies pain points and areas for improvement

Integrates qualitative and quantitative data

Easy to implement and use

Scales to collect large sample sizes

Cons

Can be expensive for smaller businesses

Setup and configuration requires some technical expertise

May require consultation to get full value from data

Survey fatigue can impact response rates over time