CrazyCall vs CallKite

Struggling to choose between CrazyCall and CallKite? Both products offer unique advantages, making it a tough decision.

CrazyCall is a Social & Communications solution with tags like voip, video-conferencing, audio-calls, easy-to-use.

It boasts features such as VoIP calling, Video conferencing, Screen sharing, Call recording, Call transfer, Conference calls, Instant messaging, Presence indicators, Desktop and mobile apps, Integrations with CRM and helpdesk software and pros including Easy to use interface, High quality audio and video, Free VoIP calls between CrazyCall users, Low cost integration with traditional phone lines, Desktop and mobile apps, Integrations with business software.

On the other hand, CallKite is a Business & Commerce product tagged with call-tracking, analytics, insights, optimize, campaigns.

Its standout features include Call tracking, Call recording, Real-time call analytics, Lead attribution, Call routing, IVR surveys, Customizable dashboards, Integrations with CRMs and marketing platforms, and it shines with pros like Detailed insights into phone calls and campaigns, Helps optimize marketing spend and campaigns, Easy to set up and use, Customizable dashboards and reporting, Can integrate with other business software.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

CrazyCall

CrazyCall

CrazyCall is a voip and video conferencing software that focuses on providing an easy-to-use interface and high quality calls. It allows users to make audio and video calls to other CrazyCall users for free, as well as integrate with traditional phone lines at low rates.

Categories:
voip video-conferencing audio-calls easy-to-use

CrazyCall Features

  1. VoIP calling
  2. Video conferencing
  3. Screen sharing
  4. Call recording
  5. Call transfer
  6. Conference calls
  7. Instant messaging
  8. Presence indicators
  9. Desktop and mobile apps
  10. Integrations with CRM and helpdesk software

Pricing

  • Freemium

Pros

Easy to use interface

High quality audio and video

Free VoIP calls between CrazyCall users

Low cost integration with traditional phone lines

Desktop and mobile apps

Integrations with business software

Cons

Limited features in free version

Can be pricey for heavy business use


CallKite

CallKite

CallKite is a call tracking and analytics software for businesses. It provides insights into phone calls to help understand customer behavior and optimize sales and marketing campaigns.

Categories:
call-tracking analytics insights optimize campaigns

CallKite Features

  1. Call tracking
  2. Call recording
  3. Real-time call analytics
  4. Lead attribution
  5. Call routing
  6. IVR surveys
  7. Customizable dashboards
  8. Integrations with CRMs and marketing platforms

Pricing

  • Subscription-Based
  • Pay-As-You-Go

Pros

Detailed insights into phone calls and campaigns

Helps optimize marketing spend and campaigns

Easy to set up and use

Customizable dashboards and reporting

Can integrate with other business software

Cons

Can get expensive for larger call volumes

Setup and initial configuration can be complex

May require IT involvement to set up call tracking numbers

Advanced features like IVR surveys cost extra