CrazyCall vs Newfies-Dialer

Struggling to choose between CrazyCall and Newfies-Dialer? Both products offer unique advantages, making it a tough decision.

CrazyCall is a Social & Communications solution with tags like voip, video-conferencing, audio-calls, easy-to-use.

It boasts features such as VoIP calling, Video conferencing, Screen sharing, Call recording, Call transfer, Conference calls, Instant messaging, Presence indicators, Desktop and mobile apps, Integrations with CRM and helpdesk software and pros including Easy to use interface, High quality audio and video, Free VoIP calls between CrazyCall users, Low cost integration with traditional phone lines, Desktop and mobile apps, Integrations with business software.

On the other hand, Newfies-Dialer is a Business & Commerce product tagged with voip, dialer, call-center, telemarketing, predictive-dialing, call-progress-analysis, realtime-monitoring.

Its standout features include Predictive dialing, Voice mail detection, Call progress analysis, Real-time monitoring, Campaign, agent, and customer data management, Automatic number dialing from a list, Call recording, Call scheduling, Call routing, IVR (Interactive Voice Response) system, and it shines with pros like Open source and free to use, Customizable and scalable, Robust feature set for call center operations, Supports multiple telephony providers, Active community and development.

Feature	CrazyCall	Newfies-Dialer
Overall Score	N/A	N/A
Primary Category	Social & Communications	Business & Commerce

Product Overview

CrazyCall

Description: CrazyCall is a voip and video conferencing software that focuses on providing an easy-to-use interface and high quality calls. It allows users to make audio and video calls to other CrazyCall users for free, as well as integrate with traditional phone lines at low rates.

Newfies-Dialer

Description: Newfies-Dialer is an open source VoIP dialer designed for call centers and telemarketers. It enables configuring campaign, agent, and customer data to automatically dial numbers from a list and connect calls. Key features include predictive dialing, voice mail detection, call progress analysis, and real-time monitoring.

Key Features Comparison

CrazyCall Features

• VoIP calling
• Video conferencing
• Screen sharing
• Call recording
• Call transfer
• Conference calls
• Instant messaging
• Presence indicators
• Desktop and mobile apps
• Integrations with CRM and helpdesk software

Newfies-Dialer Features

• Predictive dialing
• Voice mail detection
• Call progress analysis
• Real-time monitoring
• Campaign, agent, and customer data management
• Automatic number dialing from a list
• Call recording
• Call scheduling
• Call routing
• IVR (Interactive Voice Response) system

Pros & Cons Analysis

CrazyCall

Pros

• Easy to use interface
• High quality audio and video
• Free VoIP calls between CrazyCall users
• Low cost integration with traditional phone lines
• Desktop and mobile apps
• Integrations with business software

Cons

• Limited features in free version
• Can be pricey for heavy business use

Newfies-Dialer

Pros

• Open source and free to use
• Customizable and scalable
• Robust feature set for call center operations
• Supports multiple telephony providers
• Active community and development

Cons

• Steep learning curve for non-technical users
• Requires technical expertise to set up and maintain
• Limited third-party integrations out of the box
• May not have the same level of support as commercial alternatives

Pricing Comparison

CrazyCall

• Freemium

Newfies-Dialer

• Open Source