CrazyCall vs TouchStar Dialler

Struggling to choose between CrazyCall and TouchStar Dialler? Both products offer unique advantages, making it a tough decision.

CrazyCall is a Social & Communications solution with tags like voip, video-conferencing, audio-calls, easy-to-use.

It boasts features such as VoIP calling, Video conferencing, Screen sharing, Call recording, Call transfer, Conference calls, Instant messaging, Presence indicators, Desktop and mobile apps, Integrations with CRM and helpdesk software and pros including Easy to use interface, High quality audio and video, Free VoIP calls between CrazyCall users, Low cost integration with traditional phone lines, Desktop and mobile apps, Integrations with business software.

On the other hand, TouchStar Dialler is a Business & Commerce product tagged with predictive-dialing, call-automation, telemarketing, crm-integration.

Its standout features include Automated dialing, Call progress detection, Predictive algorithms, Campaign management tools, Real-time monitoring, CRM software integrations, and it shines with pros like Increased productivity and efficiency for call centers and telemarketing teams, Automated dialing and call progress detection to reduce manual effort, Predictive algorithms to optimize call times and connect more customers, Campaign management tools to streamline outbound calling operations, Real-time monitoring and reporting for better data-driven decision making.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

CrazyCall

CrazyCall

CrazyCall is a voip and video conferencing software that focuses on providing an easy-to-use interface and high quality calls. It allows users to make audio and video calls to other CrazyCall users for free, as well as integrate with traditional phone lines at low rates.

Categories:
Social & Communications Video Conferencing
voip video-conferencing audio-calls easy-to-use

CrazyCall Features

  1. VoIP calling
  2. Video conferencing
  3. Screen sharing
  4. Call recording
  5. Call transfer
  6. Conference calls
  7. Instant messaging
  8. Presence indicators
  9. Desktop and mobile apps
  10. Integrations with CRM and helpdesk software

Pricing

  • Freemium

Pros

Easy to use interface

High quality audio and video

Free VoIP calls between CrazyCall users

Low cost integration with traditional phone lines

Desktop and mobile apps

Integrations with business software

Cons

Limited features in free version

Can be pricey for heavy business use

TouchStar Dialler

TouchStar Dialler

TouchStar Dialler is a predictive dialing software designed for call centers and telemarketing teams to automate outbound calling. It includes features like automated dialing, call progress detection, predictive algorithms, campaign management tools, real-time monitoring, and integrations with CRM software.

Categories:
Business & Commerce Call Center Software
predictive-dialing call-automation telemarketing crm-integration

TouchStar Dialler Features

  1. Automated dialing
  2. Call progress detection
  3. Predictive algorithms
  4. Campaign management tools
  5. Real-time monitoring
  6. CRM software integrations

Pricing

  • Subscription-Based

Pros

Increased productivity and efficiency for call centers and telemarketing teams

Automated dialing and call progress detection to reduce manual effort

Predictive algorithms to optimize call times and connect more customers

Campaign management tools to streamline outbound calling operations

Real-time monitoring and reporting for better data-driven decision making

Cons

Potential for increased customer complaints due to automated dialing

Requires investment in specialized software and training for staff

Potential privacy concerns with automated dialing and data collection