TouchStar Dialler

TouchStar Dialler: Predictive Dialing Software for Call Centers & Telemarketing

TouchStar Dialler is a predictive dialing software designed for call centers and telemarketing teams to automate outbound calling. It includes features like automated dialing, call progress detection, predictive algorithms, campaign management tools, real-time monitoring, and integrations with CRM software.

What is TouchStar Dialler?

TouchStar Dialler is a feature-rich predictive dialing solution designed for high-volume outbound calling environments like call centers and telemarketing teams. It utilizes predictive algorithms and automated dialing technology to increase agent productivity and connect more leads.

Key features of TouchStar Dialler include:

• Automated dialing based on predictive algorithms to minimize abandoned and unsuccessful calls
• Call progress detection with answering machine, busy signal, fax detection
• Real-time campaign monitoring with dashboards for performance insights
• Agent screen popups from integrated CRM software
• Customizable IVR messaging and call recordings
• Flexible management of calling lists, agent skillsets, dialing rules
• APIs and integrations with popular call center software platforms

TouchStar Dialler helps call center managers maximize agent utilization rates, shorten call times, and improve right-party connections. This results in increased sales conversions and revenues through high-volume outbound calling. The software is compliant with telemarketing regulations like TCPA and DNC lists.

TouchStar Dialler Features

Official Links