Custify vs Totango

Struggling to choose between Custify and Totango? Both products offer unique advantages, making it a tough decision.

Custify is a Business & Commerce solution with tags like survey, nps, customer-feedback, customer-experience.

It boasts features such as Send targeted surveys via email, SMS, web forms, Gather customer feedback and NPS scores, Analyze results and uncover insights, Integrate with CRM and support tools, Automate workflows based on feedback, Segment customers and personalize outreach, Track metrics over time with dashboards, Collaborate across teams on feedback and pros including Easy to set up and use, Flexible and customizable surveys, Powerful analytics and reporting, Integration with other tools, Automation saves time, Scales to collect large volumes of feedback.

On the other hand, Totango is a Business & Commerce product tagged with analytics, customer-retention, customer-lifetime-value.

Its standout features include Predictive analytics, Customer segmentation, Onboarding workflows, Engagement scoring, and it shines with pros like Helps increase customer retention, Provides actionable insights into customer behavior, Automates parts of customer success process.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.