Datto Autotask vs Tigerpaw

Struggling to choose between Datto Autotask and Tigerpaw? Both products offer unique advantages, making it a tough decision.

Datto Autotask is a Business & Commerce solution with tags like psa, rmm, bdr, it-business-management, professional-services-automation.

It boasts features such as Professional Services Automation (PSA), Remote Monitoring and Management (RMM), Backup and Disaster Recovery (BDR), Integrated IT business management platform, Ticketing and workflow management, Billing and invoicing, Asset management, Reporting and analytics and pros including Comprehensive all-in-one solution for MSPs, Tight integration between PSA, RMM, and BDR, Robust ticketing and workflow management, Customizable dashboards and reporting, Scalable for growing MSP businesses.

On the other hand, Tigerpaw is a Business & Commerce product tagged with crm, dispatching, invoicing, time-tracking, client-relationships, project-management, billing.

Its standout features include CRM, Dispatching, Invoicing, Time Tracking, Project Management, Billing, Technician Management, and it shines with pros like Cloud-based for easy access, Integrated suite of tools, Customizable workflows, Automated billing and invoicing, Real-time reporting and analytics.

Feature	Datto Autotask	Tigerpaw
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

Datto Autotask

Description: Datto Autotask is an IT business management platform that provides professional services automation, remote monitoring and management, and backup and disaster recovery for managed service providers. It combines PSA, RMM, and BDR into a single integrated suite.

Tigerpaw

Description: Tigerpaw is a cloud-based business management software designed for IT services companies. It includes CRM, dispatching, invoicing, time tracking, and other tools to help manage client relationships, projects, billing, and technicians.

Key Features Comparison

Datto Autotask Features

• Professional Services Automation (PSA)
• Remote Monitoring and Management (RMM)
• Backup and Disaster Recovery (BDR)
• Integrated IT business management platform
• Ticketing and workflow management
• Billing and invoicing
• Asset management
• Reporting and analytics

Tigerpaw Features

• CRM
• Dispatching
• Invoicing
• Time Tracking
• Project Management
• Billing
• Technician Management

Pros & Cons Analysis

Datto Autotask

Pros

• Comprehensive all-in-one solution for MSPs
• Tight integration between PSA, RMM, and BDR
• Robust ticketing and workflow management
• Customizable dashboards and reporting
• Scalable for growing MSP businesses

Cons

• Can be complex to set up and configure
• Steep learning curve for new users
• Pricing can be expensive for smaller MSPs
• Limited customization options for some features

Tigerpaw

Pros

• Cloud-based for easy access
• Integrated suite of tools
• Customizable workflows
• Automated billing and invoicing
• Real-time reporting and analytics

Cons

• Can be complex for smaller businesses
• Steep learning curve
• Must pay for advanced customization
• Dependence on internet connection

Pricing Comparison

Datto Autotask

• Subscription-Based

Tigerpaw

• Subscription-Based