
Description: Decibel Insight is a customer experience management software that allows businesses to collect feedback across channels, analyze insights, and take action to improve customer satisfaction. It integrates surveys, reviews, support tickets, and more to provide a unified view of the customer journey.
Type: Open Source Test Automation Framework
Founded: 2011
Primary Use: Mobile app testing automation
Supported Platforms: iOS, Android, Windows

Description: Lucky Orange is a web analytics software that allows you to view visitor sessions, record heatmaps, analyze conversions, perform A/B testing, and more. It provides insights into customer behavior on your website.
Type: Cloud-based Test Automation Platform
Founded: 2015
Primary Use: Web, mobile, and API testing
Supported Platforms: Web, iOS, Android, API