
Description: Decibel Insight is a customer experience management software that allows businesses to collect feedback across channels, analyze insights, and take action to improve customer satisfaction. It integrates surveys, reviews, support tickets, and more to provide a unified view of the customer journey.
Type: Open Source Test Automation Framework
Founded: 2011
Primary Use: Mobile app testing automation
Supported Platforms: iOS, Android, Windows

Description: Plerdy is a user experience analytics tool that helps website owners understand how visitors interact with their site. It tracks metrics like page views, bounce rate, conversion rate, and page load speed.
Type: Cloud-based Test Automation Platform
Founded: 2015
Primary Use: Web, mobile, and API testing
Supported Platforms: Web, iOS, Android, API