Delighted vs Qualtrics

Struggling to choose between Delighted and Qualtrics? Both products offer unique advantages, making it a tough decision.

Delighted is a Business & Commerce solution with tags like surveys, customer-satisfaction, net-promoter-score, feedback, analytics.

It boasts features such as Send NPS surveys via email & SMS, Real-time dashboard to view NPS scores, Automated workflows based on NPS responses, Integration with CRM & support tools, Segment customers & analyze NPS trends, Custom branding & survey personalization, API access to survey data & insights and pros including Simple and intuitive interface, Powerful segmentation and targeting, Automated follow-up on detractors, Easy to integrate with other tools, Great customer support, Affordable pricing.

On the other hand, Qualtrics is a Online Services product tagged with survey, feedback, analytics.

Its standout features include Online survey builder, Distribution and sharing, Data analysis and reporting, Advanced survey logic, Custom branding, Integrations, and it shines with pros like User-friendly interface, Powerful analytics and reports, Robust question types and logic, Customizable surveys, Scales for large projects, Integrates with other platforms.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.