Delighted vs YesInsights

Professional comparison and analysis to help you choose the right software solution for your needs. Compare features, pricing, pros & cons, and make an informed decision.

Delighted icon
Delighted
YesInsights icon
YesInsights

Expert Analysis & Comparison

Struggling to choose between Delighted and YesInsights? Both products offer unique advantages, making it a tough decision.

Delighted is a Business & Commerce solution with tags like surveys, customer-satisfaction, net-promoter-score, feedback, analytics.

It boasts features such as Send NPS surveys via email & SMS, Real-time dashboard to view NPS scores, Automated workflows based on NPS responses, Integration with CRM & support tools, Segment customers & analyze NPS trends, Custom branding & survey personalization, API access to survey data & insights and pros including Simple and intuitive interface, Powerful segmentation and targeting, Automated follow-up on detractors, Easy to integrate with other tools, Great customer support, Affordable pricing.

On the other hand, YesInsights is a Business & Commerce product tagged with data-analytics, data-visualization, dashboards, reporting.

Its standout features include Drag-and-drop interface for building dashboards, Pre-built dashboard templates, Data connectors for databases, cloud apps, etc, Visualizations like charts, graphs, maps, etc, Collaboration tools, Mobile app for access on the go, AI-powered analytics and predictions, Embedded analytics, Customizable user permissions, White labeling options, and it shines with pros like Intuitive and easy to use, no coding required, Large library of pre-built dashboards and templates, Connects to many data sources, Interactive visualizations make data insights clear, Collaboration features for sharing insights, Mobile access keeps users informed on the go, AI provides deeper analysis and forecasting, Can be embedded into other apps, Flexible pricing tiers.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Why Compare Delighted and YesInsights?

When evaluating Delighted versus YesInsights, both solutions serve different needs within the business & commerce ecosystem. This comparison helps determine which solution aligns with your specific requirements and technical approach.

Market Position & Industry Recognition

Delighted and YesInsights have established themselves in the business & commerce market. Key areas include surveys, customer-satisfaction, net-promoter-score.

Technical Architecture & Implementation

The architectural differences between Delighted and YesInsights significantly impact implementation and maintenance approaches. Related technologies include surveys, customer-satisfaction, net-promoter-score, feedback.

Integration & Ecosystem

Both solutions integrate with various tools and platforms. Common integration points include surveys, customer-satisfaction and data-analytics, data-visualization.

Decision Framework

Consider your technical requirements, team expertise, and integration needs when choosing between Delighted and YesInsights. You might also explore surveys, customer-satisfaction, net-promoter-score for alternative approaches.

Feature Delighted YesInsights
Overall Score N/A N/A
Primary Category Business & Commerce Business & Commerce
Target Users Developers, QA Engineers QA Teams, Non-technical Users
Deployment Self-hosted, Cloud Cloud-based, SaaS
Learning Curve Moderate to Steep Easy to Moderate

Product Overview

Delighted
Delighted

Description: Delighted is a customer experience and net promoter score (NPS) software. It allows businesses to send surveys via email and SMS to get feedback from customers. Delighted then analyzes the survey responses and provides insights into customer satisfaction levels across various segments.

Type: Open Source Test Automation Framework

Founded: 2011

Primary Use: Mobile app testing automation

Supported Platforms: iOS, Android, Windows

YesInsights
YesInsights

Description: YesInsights is a business intelligence and data analytics platform that helps companies visualize and analyze their data to gain insights. It provides easy-to-use dashboards, reporting, and data exploration tools for business users.

Type: Cloud-based Test Automation Platform

Founded: 2015

Primary Use: Web, mobile, and API testing

Supported Platforms: Web, iOS, Android, API

Key Features Comparison

Delighted
Delighted Features
  • Send NPS surveys via email & SMS
  • Real-time dashboard to view NPS scores
  • Automated workflows based on NPS responses
  • Integration with CRM & support tools
  • Segment customers & analyze NPS trends
  • Custom branding & survey personalization
  • API access to survey data & insights
YesInsights
YesInsights Features
  • Drag-and-drop interface for building dashboards
  • Pre-built dashboard templates
  • Data connectors for databases, cloud apps, etc
  • Visualizations like charts, graphs, maps, etc
  • Collaboration tools
  • Mobile app for access on the go
  • AI-powered analytics and predictions
  • Embedded analytics
  • Customizable user permissions
  • White labeling options

Pros & Cons Analysis

Delighted
Delighted
Pros
  • Simple and intuitive interface
  • Powerful segmentation and targeting
  • Automated follow-up on detractors
  • Easy to integrate with other tools
  • Great customer support
  • Affordable pricing
Cons
  • Limited customization of surveys
  • No advanced analytics or reporting
  • Slow loading times for large datasets
  • No offline survey options
  • Steep learning curve for setup
YesInsights
YesInsights
Pros
  • Intuitive and easy to use, no coding required
  • Large library of pre-built dashboards and templates
  • Connects to many data sources
  • Interactive visualizations make data insights clear
  • Collaboration features for sharing insights
  • Mobile access keeps users informed on the go
  • AI provides deeper analysis and forecasting
  • Can be embedded into other apps
  • Flexible pricing tiers
Cons
  • Steep learning curve for advanced analysis
  • Limited customization compared to open-source BI tools
  • Requires large amounts of data for AI to be effective
  • Not ideal for handling big data pipelines
  • Support and implementation services cost extra

Pricing Comparison

Delighted
Delighted
  • Subscription-Based
YesInsights
YesInsights
  • Freemium
  • Subscription-Based

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