Deskero vs Sirportly

Struggling to choose between Deskero and Sirportly? Both products offer unique advantages, making it a tough decision.

Deskero is a Business & Commerce solution with tags like kanban, agile, project-management, sprints.

It boasts features such as Kanban boards, Epics, Sprints, Assignments, Time tracking, Gantt charts, Resource management, Reporting, Integrations and pros including Intuitive interface, Great for agile teams, Flexible boards, Robust features, Affordable pricing.

On the other hand, Sirportly is a Business & Commerce product tagged with help-desk, customer-support, ticketing-system.

Its standout features include Ticketing system, Knowledge base, Live chat, Email management, SLAs and escalations, Team inbox, Canned responses, Ticket assignment, Multiple brands, Help widget, Zapier integration, API access, and it shines with pros like Easy to use interface, Comprehensive feature set, Affordable pricing, Good customer support, Integration with many apps, Mobile access.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Deskero

Deskero

Deskero is a project management software designed for agile teams. It provides features like kanban boards, epics, sprints, and assignments to manage projects.

Categories:
Business & Commerce Project Management
kanban agile project-management sprints

Deskero Features

  1. Kanban boards
  2. Epics
  3. Sprints
  4. Assignments
  5. Time tracking
  6. Gantt charts
  7. Resource management
  8. Reporting
  9. Integrations

Pricing

  • Freemium
  • Subscription-Based

Pros

Intuitive interface

Great for agile teams

Flexible boards

Robust features

Affordable pricing

Cons

Steep learning curve

Mobile app needs work

Limitations for large teams

Lacks advanced reporting

Sirportly

Sirportly

Sirportly is an affordable, easy-to-use help desk and customer support software. It allows companies to manage customer queries and internal support tickets through email, live chat, social media channels, and self-service options.

Categories:
Business & Commerce Customer Service & Support
help-desk customer-support ticketing-system

Sirportly Features

  1. Ticketing system
  2. Knowledge base
  3. Live chat
  4. Email management
  5. SLAs and escalations
  6. Team inbox
  7. Canned responses
  8. Ticket assignment
  9. Multiple brands
  10. Help widget
  11. Zapier integration
  12. API access

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Comprehensive feature set

Affordable pricing

Good customer support

Integration with many apps

Mobile access

Cons

Can be slow at times

Reporting capabilities could be better

No native social media integration

Limited customization options