Deskulu vs LiveAgent

Struggling to choose between Deskulu and LiveAgent? Both products offer unique advantages, making it a tough decision.

Deskulu is a Os & Utilities solution with tags like virtualization, opensource, desktop, operating-systems.

It boasts features such as Allows running multiple operating systems on one physical machine, Provides an isolated environment for each virtual machine, Efficiently utilizes system resources, Open-source and free to use and pros including Saves money by allowing multiple OS on one machine, Improves security through isolation, Efficient use of resources, Free and open source.

On the other hand, LiveAgent is a Online Services product tagged with live-chat, helpdesk, knowledge-base, customer-support.

Its standout features include Live Chat, Ticketing System, Knowledge Base, Chatbots, Email Management, Reporting and Analytics, Mobile App, Integrations, and it shines with pros like Intuitive and easy to use interface, Omnichannel support, Scalable to support high volumes, Customizable to fit business needs, Detailed analytics and reporting, Highly rated customer support.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Deskulu

Deskulu

Deskulu is a free open-source virtual desktop software that allows users to run multiple operating systems on a single physical machine. It provides an isolated environment for each virtual machine while efficiently utilizing system resources.

Categories:
virtualization opensource desktop operating-systems

Deskulu Features

  1. Allows running multiple operating systems on one physical machine
  2. Provides an isolated environment for each virtual machine
  3. Efficiently utilizes system resources
  4. Open-source and free to use

Pricing

  • Open Source
  • Free

Pros

Saves money by allowing multiple OS on one machine

Improves security through isolation

Efficient use of resources

Free and open source

Cons

Can have performance overhead

Requires some technical knowledge to setup

Limited features compared to paid solutions


LiveAgent

LiveAgent

LiveAgent is a cloud-based customer service software that provides businesses with omnichannel support like live chat, email management, helpdesk ticketing system, and knowledge base capabilities. It helps manage customer queries and issues efficiently.

Categories:
live-chat helpdesk knowledge-base customer-support

LiveAgent Features

  1. Live Chat
  2. Ticketing System
  3. Knowledge Base
  4. Chatbots
  5. Email Management
  6. Reporting and Analytics
  7. Mobile App
  8. Integrations

Pricing

  • Subscription-Based
  • Custom Pricing

Pros

Intuitive and easy to use interface

Omnichannel support

Scalable to support high volumes

Customizable to fit business needs

Detailed analytics and reporting

Highly rated customer support

Cons

Can be pricey for smaller businesses

Mobile app lacks some functionality

Limitations for modifying canned responses

Steep learning curve for advanced features