EasyCall Phone Call Center vs CompanyHub CRM

Struggling to choose between EasyCall Phone Call Center and CompanyHub CRM? Both products offer unique advantages, making it a tough decision.

EasyCall Phone Call Center is a Business & Commerce solution with tags like call-center, cloudbased, inbound-calling, outbound-calling, ivr, call-recording, analytics, omnichannel, crm-integration.

It boasts features such as Inbound and outbound calling, IVR (Interactive Voice Response) menus, Call recording, Analytics and reporting, Omnichannel support (voice, email, chat, etc.), CRM integrations and pros including Cloud-based solution for easy deployment and scalability, Comprehensive call center features in a single platform, Integrations with popular CRM systems, Customizable IVR menus for improved customer experience.

On the other hand, CompanyHub CRM is a Business & Commerce product tagged with crm, contact-management, opportunity-tracking, task-management, reporting.

Its standout features include Contact management, Opportunity tracking, Task management, Reporting, Email integration, Calendar and scheduling, Lead management, Customizable dashboards, Mobile app for iOS and Android, and it shines with pros like Easy to use and set up, Affordable pricing options, Good customer support, Integrates with various third-party apps, Scalable for growing businesses.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

EasyCall Phone Call Center

EasyCall Phone Call Center

EasyCall Phone Call Center is a cloud-based call center software solution that provides features for inbound/outbound calling, IVR menus, call recording, analytics, and more. It offers omnichannel support and integrations with popular CRM platforms.

Categories:
call-center cloudbased inbound-calling outbound-calling ivr call-recording analytics omnichannel crm-integration

EasyCall Phone Call Center Features

  1. Inbound and outbound calling
  2. IVR (Interactive Voice Response) menus
  3. Call recording
  4. Analytics and reporting
  5. Omnichannel support (voice, email, chat, etc.)
  6. CRM integrations

Pricing

  • Subscription-Based

Pros

Cloud-based solution for easy deployment and scalability

Comprehensive call center features in a single platform

Integrations with popular CRM systems

Customizable IVR menus for improved customer experience

Cons

Potential learning curve for users unfamiliar with call center software

Pricing may be higher compared to basic phone systems

Dependent on stable internet connectivity for cloud-based operations


CompanyHub CRM

CompanyHub CRM

CompanyHub CRM is a cloud-based customer relationship management platform designed for small and medium-sized businesses. It includes features like contact management, opportunity tracking, task management, and reporting.

Categories:
crm contact-management opportunity-tracking task-management reporting

CompanyHub CRM Features

  1. Contact management
  2. Opportunity tracking
  3. Task management
  4. Reporting
  5. Email integration
  6. Calendar and scheduling
  7. Lead management
  8. Customizable dashboards
  9. Mobile app for iOS and Android

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use and set up

Affordable pricing options

Good customer support

Integrates with various third-party apps

Scalable for growing businesses

Cons

Limited customization options

Some features may be lacking compared to enterprise-level CRMs

Occasional performance issues or bugs

Limited reporting and analytics capabilities