Emerald Chat vs Liveeds

Struggling to choose between Emerald Chat and Liveeds? Both products offer unique advantages, making it a tough decision.

Emerald Chat is a Social & Communications solution with tags like video-chat, anonymous, open-source, free.

It boasts features such as Anonymous video chat, Text chat, Interest-based chat (select topics to match with others), Private (one-on-one) or group chat, Webcam and microphone support, Customizable profile, Chat history, Multi-language support and pros including Completely free, No registration required, Anonymous, Easy to use, Active user base, Interest-based matching.

On the other hand, Liveeds is a Online Services product tagged with live-chat, realtime-support, visitor-tracking, chat-transfers, canned-responses, visitor-profiles.

Its standout features include Real-time visitor tracking, Live chat, Chat transfers, Canned responses, Visitor profiles, and it shines with pros like Improves customer engagement, Provides quick support to customers, Allows agents to handle multiple chats, Pre-defined responses save time, Visitor profiles provide context.

Feature	Emerald Chat	Liveeds
Overall Score	N/A	N/A
Primary Category	Social & Communications	Online Services

Product Overview

Emerald Chat

Description: Emerald Chat is an open-source, anonymous video chat service. It allows users to connect with random strangers around the world for text and video conversations. The service is completely free and requires no registration or personal information to use.

Liveeds

Description: Liveeds is a live chat and support software that allows companies to communicate with customers in real-time on their website. It has features like real-time visitor tracking, chat transfers, canned responses, and visitor profiles to improve customer experience.

Key Features Comparison

Emerald Chat Features

• Anonymous video chat
• Text chat
• Interest-based chat (select topics to match with others)
• Private (one-on-one) or group chat
• Webcam and microphone support
• Customizable profile
• Chat history
• Multi-language support

Liveeds Features

• Real-time visitor tracking
• Live chat
• Chat transfers
• Canned responses
• Visitor profiles

Pros & Cons Analysis

Emerald Chat

Pros

• Completely free
• No registration required
• Anonymous
• Easy to use
• Active user base
• Interest-based matching

Cons

• Potential for inappropriate behavior
• Limited customization options
• Technical issues
• Spam bots

Liveeds

Pros

• Improves customer engagement
• Provides quick support to customers
• Allows agents to handle multiple chats
• Pre-defined responses save time
• Visitor profiles provide context

Cons

• Can be intrusive for some visitors
• Additional cost for live chat software
• Requires staffing for 24/7 coverage
• Canned responses seem impersonal
• Complex features have learning curve

Pricing Comparison

Emerald Chat

• Free
• Open Source

Liveeds

• Subscription-Based