Emerald Chat vs Liveeds

Struggling to choose between Emerald Chat and Liveeds? Both products offer unique advantages, making it a tough decision.

Emerald Chat is a Social & Communications solution with tags like video-chat, anonymous, open-source, free.

It boasts features such as Anonymous video chat, Text chat, Interest-based chat (select topics to match with others), Private (one-on-one) or group chat, Webcam and microphone support, Customizable profile, Chat history, Multi-language support and pros including Completely free, No registration required, Anonymous, Easy to use, Active user base, Interest-based matching.

On the other hand, Liveeds is a Online Services product tagged with live-chat, realtime-support, visitor-tracking, chat-transfers, canned-responses, visitor-profiles.

Its standout features include Real-time visitor tracking, Live chat, Chat transfers, Canned responses, Visitor profiles, and it shines with pros like Improves customer engagement, Provides quick support to customers, Allows agents to handle multiple chats, Pre-defined responses save time, Visitor profiles provide context.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Emerald Chat

Emerald Chat

Emerald Chat is an open-source, anonymous video chat service. It allows users to connect with random strangers around the world for text and video conversations. The service is completely free and requires no registration or personal information to use.

Categories:
video-chat anonymous open-source free

Emerald Chat Features

  1. Anonymous video chat
  2. Text chat
  3. Interest-based chat (select topics to match with others)
  4. Private (one-on-one) or group chat
  5. Webcam and microphone support
  6. Customizable profile
  7. Chat history
  8. Multi-language support

Pricing

  • Free
  • Open Source

Pros

Completely free

No registration required

Anonymous

Easy to use

Active user base

Interest-based matching

Cons

Potential for inappropriate behavior

Limited customization options

Technical issues

Spam bots


Liveeds

Liveeds

Liveeds is a live chat and support software that allows companies to communicate with customers in real-time on their website. It has features like real-time visitor tracking, chat transfers, canned responses, and visitor profiles to improve customer experience.

Categories:
live-chat realtime-support visitor-tracking chat-transfers canned-responses visitor-profiles

Liveeds Features

  1. Real-time visitor tracking
  2. Live chat
  3. Chat transfers
  4. Canned responses
  5. Visitor profiles

Pricing

  • Subscription-Based

Pros

Improves customer engagement

Provides quick support to customers

Allows agents to handle multiple chats

Pre-defined responses save time

Visitor profiles provide context

Cons

Can be intrusive for some visitors

Additional cost for live chat software

Requires staffing for 24/7 coverage

Canned responses seem impersonal

Complex features have learning curve