Empathy vs Respond Flow
A side-by-side look at Empathy and Respond Flow. For an in-depth review of either product, follow the links below.
Empathy
Social & Communications
Empathy is an open source instant messaging client that supports text, voice and video chat. It uses the Telepathy framework and integrates with the GNOME desktop environment. Empathy supports popular protocols like XMPP, IRC, Facebook Messenger, and more.
chatmessagingvoipxmppirc
Respond Flow
Business & Commerce
Respond Flow is a customer support software that allows companies to manage conversations across multiple channels like email, chat, and social media from one unified inbox. It features team collaboration tools, canned response templates, and customer analytics.
customer-supportconversationsemailchatsocial-mediaunified-inboxteam-collaborationcanned-responsescustomer-analytics
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