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Empathy vs ShiftX

A side-by-side look at Empathy and ShiftX. For an in-depth review of either product, follow the links below.

Empathy

Empathy

Social & Communications

Empathy is an open source instant messaging client that supports text, voice and video chat. It uses the Telepathy framework and integrates with the GNOME desktop environment. Empathy supports popular protocols like XMPP, IRC, Facebook Messenger, and more.

chatmessagingvoipxmppirc
ShiftX

ShiftX

Business & Commerce

ShiftX is a cloud-based customer service software that helps companies deliver exceptional customer experiences. It offers omnichannel support, intelligent automation, CRM, and analytics in one platform.

cloudbasedcustomer-serviceomnichannelautomationcrmanalytics