EspoCRM vs Freshsales

Struggling to choose between EspoCRM and Freshsales? Both products offer unique advantages, making it a tough decision.

EspoCRM is a Business & Commerce solution with tags like open-source, contacts, accounts, leads, opportunities, activities, calendars, emails, documents, campaigns.

It boasts features such as Contact Management, Lead Management, Opportunity Management, Email Integration, Calendar Management, Reporting and Dashboards, Custom Fields and Layouts, Role-based Access Control, Third-party Integrations and pros including Open source and free, Easy to use interface, Modular and customizable, Active development community, Available on-premise or cloud.

On the other hand, Freshsales is a Business & Commerce product tagged with sales, pipeline-management, lead-management, contact-management, email-tracking.

Its standout features include Contact Management, Lead Tracking, Deal Pipeline, Email Tracking, Reporting and Analytics, Integrations, Mobile App, and it shines with pros like User-friendly interface, Robust feature set for the price, Powerful sales automation, Customizable sales workflows, Lead scoring and routing, Mobile access, Affordable pricing.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

EspoCRM

EspoCRM

EspoCRM is an open source CRM application designed for small and medium sized businesses. It features modules for contacts, accounts, leads, opportunities, activities, calendars, emails, documents, campaigns, and more.

Categories:
open-source contacts accounts leads opportunities activities calendars emails documents campaigns

EspoCRM Features

  1. Contact Management
  2. Lead Management
  3. Opportunity Management
  4. Email Integration
  5. Calendar Management
  6. Reporting and Dashboards
  7. Custom Fields and Layouts
  8. Role-based Access Control
  9. Third-party Integrations

Pricing

  • Open Source
  • Freemium
  • Subscription-Based

Pros

Open source and free

Easy to use interface

Modular and customizable

Active development community

Available on-premise or cloud

Cons

Limited native mobile apps

Steep learning curve for admin/setup

Less features than larger CRM suites

Lacks some marketing automation features


Freshsales

Freshsales

Freshsales is a cloud-based customer relationship management (CRM) platform designed for sales teams. It allows users to organize, track, and engage with customer data to help close more deals.

Categories:
sales pipeline-management lead-management contact-management email-tracking

Freshsales Features

  1. Contact Management
  2. Lead Tracking
  3. Deal Pipeline
  4. Email Tracking
  5. Reporting and Analytics
  6. Integrations
  7. Mobile App

Pricing

  • Freemium
  • Subscription-Based

Pros

User-friendly interface

Robust feature set for the price

Powerful sales automation

Customizable sales workflows

Lead scoring and routing

Mobile access

Affordable pricing

Cons

Can be overwhelming for small businesses

Limited customization compared to enterprise CRMs

Third-party integrations can be buggy

Mobile app lacks some features

Support could be more responsive