Eventbrite vs Coconut Tickets

Struggling to choose between Eventbrite and Coconut Tickets? Both products offer unique advantages, making it a tough decision.

Eventbrite is a Business & Commerce solution with tags like events, tickets, promotion, social-media, analytics.

It boasts features such as Event creation and management, Customizable event pages, Ticket sales and distribution, Event promotion and discovery tools, Registration and check-in capabilities, Data and analytics on event performance, Integration with social media platforms and pros including Free plan available, Intuitive interface, Robust feature set, Large user base and event discovery, Effective event promotion tools, Insightful sales and attendee data.

On the other hand, Coconut Tickets is a Business & Commerce product tagged with help-desk, ticketing, customer-support.

Its standout features include Shared inbox, SLAs and reminders, Canned responses, Custom ticket fields, and it shines with pros like Intuitive interface, Automated workflows, Excellent customer support, Simple ticket management.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Eventbrite

Eventbrite

Eventbrite is an event management and ticketing website that allows users to create, manage, promote and sell tickets to events. It offers free and paid plans for event organizers to create events, design tickets, promote via social media and analyze attendance.

Categories:
events tickets promotion social-media analytics

Eventbrite Features

  1. Event creation and management
  2. Customizable event pages
  3. Ticket sales and distribution
  4. Event promotion and discovery tools
  5. Registration and check-in capabilities
  6. Data and analytics on event performance
  7. Integration with social media platforms

Pricing

  • Free
  • Subscription-Based

Pros

Free plan available

Intuitive interface

Robust feature set

Large user base and event discovery

Effective event promotion tools

Insightful sales and attendee data

Cons

Transaction fees on paid plans

Limited customization on free plan

Steep learning curve for some advanced features

Must drive traffic to event pages yourself

No native virtual event support


Coconut Tickets

Coconut Tickets

Coconut Tickets is a simple, intuitive help desk and customer support software. It allows you to manage tickets, automate workflows, and provide excellent customer service. Key features include shared inbox, SLAs and reminders, canned responses, and custom ticket fields.

Categories:
help-desk ticketing customer-support

Coconut Tickets Features

  1. Shared inbox
  2. SLAs and reminders
  3. Canned responses
  4. Custom ticket fields

Pricing

  • Freemium

Pros

Intuitive interface

Automated workflows

Excellent customer support

Simple ticket management

Cons

Limited reporting

No chat support

Fewer features than some competitors