Eventzilla vs Ticketsetup

Struggling to choose between Eventzilla and Ticketsetup? Both products offer unique advantages, making it a tough decision.

Eventzilla is a Business & Commerce solution with tags like events, ticketing, registration, payments.

It boasts features such as Custom registration forms, Event promotion tools, Ticket sales and management, Email notifications, Payment gateway integration and pros including Open source and free, Customizable registration flows, Waitlist support, Discount ticket options, Integration with PayPal and Stripe.

On the other hand, Ticketsetup is a Business & Commerce product tagged with help-desk, ticketing, customer-service.

Its standout features include Centralized customer support platform, Ticket management system, Customizable ticket workflows, Automated ticket prioritization, Knowledge base and self-service portal, Reporting and analytics, Team collaboration tools, Mobile app for on-the-go support, and it shines with pros like Streamlines customer support processes, Improves customer satisfaction and loyalty, Enhances team productivity and collaboration, Provides valuable insights through reporting, Easy to set up and use.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Eventzilla

Eventzilla

Eventzilla is an open-source event management and ticketing web application. It allows users to create events, customize registration forms, manage attendees, promote events, and sell tickets online. Key features include custom registration flows, waitlists, discounted tickets, email notifications, and integration with payment gateways.

Categories:
events ticketing registration payments

Eventzilla Features

  1. Custom registration forms
  2. Event promotion tools
  3. Ticket sales and management
  4. Email notifications
  5. Payment gateway integration

Pricing

  • Open Source

Pros

Open source and free

Customizable registration flows

Waitlist support

Discount ticket options

Integration with PayPal and Stripe

Cons

Limited reporting and analytics

No mobile app

Steep learning curve

Requires self-hosting


Ticketsetup

Ticketsetup

Ticketsetup is a customer support and help desk software designed for small businesses. It allows companies to manage customer queries, requests and complaints efficiently in one centralized platform.

Categories:
help-desk ticketing customer-service

Ticketsetup Features

  1. Centralized customer support platform
  2. Ticket management system
  3. Customizable ticket workflows
  4. Automated ticket prioritization
  5. Knowledge base and self-service portal
  6. Reporting and analytics
  7. Team collaboration tools
  8. Mobile app for on-the-go support

Pricing

  • Free
  • Freemium
  • Subscription-Based

Pros

Streamlines customer support processes

Improves customer satisfaction and loyalty

Enhances team productivity and collaboration

Provides valuable insights through reporting

Easy to set up and use

Cons

Limited customization options in the free plan

Pricing can be higher for enterprises

Lacks some advanced features found in enterprise-level solutions