BroadSoft MobileLink vs Everbridge Suite

BroadSoft MobileLink — BroadSoft MobileLink is a mobile application that extends business phone capabilities to mobile devices. It enables users to make and receive calls, see colleague availability, access enterprise direc

Everbridge Suite — Everbridge Suite is an emergency notification and incident management platform used to quickly send alerts and communicate critical information during disruptions. It helps organizations reach stakeho

BroadSoft MobileLink offers Make and receive calls through office phone number on mobile device, See presence and availability of colleagues, Access enterprise directories on mobile, Manage contacts and call history on mobile, Visual voicemail access, while Everbridge Suite provides Mass notification system, Incident management, IT alerting, Secure messaging, Visual command center.

BroadSoft MobileLink stands out for Extends desk phone capabilities to mobile, Enables mobility and flexibility, Single number reachability; Everbridge Suite is known for Rapid and targeted notifications, Multi-channel communications, Scalable for large organizations.

Feature	BroadSoft MobileLink	Everbridge Suite
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce
Pricing	Freemium	N/A

Product Overview

BroadSoft MobileLink

Description: BroadSoft MobileLink is a mobile application that extends business phone capabilities to mobile devices. It enables users to make and receive calls, see colleague availability, access enterprise directories, manage contacts, and more, all from their smartphone.

Everbridge Suite

Description: Everbridge Suite is an emergency notification and incident management platform used to quickly send alerts and communicate critical information during disruptions. It helps organizations reach stakeholders through multiple channels like SMS, email, voice calls, social media, and more.

Key Features Comparison

BroadSoft MobileLink Features

• Make and receive calls through office phone number on mobile device
• See presence and availability of colleagues
• Access enterprise directories on mobile
• Manage contacts and call history on mobile
• Visual voicemail access
• Call recording
• Call transfer between mobile and desk phone
• Call park and retrieve

Everbridge Suite Features

• Mass notification system
• Incident management
• IT alerting
• Secure messaging
• Visual command center
• Travel risk management
• Community engagement
• IoT monitoring

Pros & Cons Analysis

BroadSoft MobileLink

Pros

• Extends desk phone capabilities to mobile
• Enables mobility and flexibility
• Single number reachability
• Easy to use and intuitive interface
• Works across iOS and Android devices
• Integrates with BroadSoft BroadWorks platform

Cons

• Requires BroadSoft BroadWorks as backend
• Limited customization options
• Can be costly for large deployments
• Some advanced features require add-ons

Everbridge Suite

Pros

• Rapid and targeted notifications
• Multi-channel communications
• Scalable for large organizations
• Integration with other systems
• Visual dashboard and reporting
• Global reach and support
• Customizable workflows

Cons

• Can be complex to set up and manage
• Requires training and resources to leverage full capabilities
• High cost for advanced features and support
• Reliant on internet/cellular connectivity
• May require specific hardware and infrastructure
• Can be perceived as intrusive if overused

Pricing Comparison

BroadSoft MobileLink

• Freemium

Everbridge Suite

• Not listed