Everbridge Suite vs BroadSoft MobileLink

Struggling to choose between Everbridge Suite and BroadSoft MobileLink? Both products offer unique advantages, making it a tough decision.

Everbridge Suite is a Business & Commerce solution with tags like alerts, communication, critical-information, disruptions, emergency-notification, incident-management, reach-stakeholders.

It boasts features such as Mass notification system, Incident management, IT alerting, Secure messaging, Visual command center, Travel risk management, Community engagement, IoT monitoring and pros including Rapid and targeted notifications, Multi-channel communications, Scalable for large organizations, Integration with other systems, Visual dashboard and reporting, Global reach and support, Customizable workflows.

On the other hand, BroadSoft MobileLink is a Business & Commerce product tagged with mobile, calling, contacts, directories.

Its standout features include Make and receive calls through office phone number on mobile device, See presence and availability of colleagues, Access enterprise directories on mobile, Manage contacts and call history on mobile, Visual voicemail access, Call recording, Call transfer between mobile and desk phone, Call park and retrieve, and it shines with pros like Extends desk phone capabilities to mobile, Enables mobility and flexibility, Single number reachability, Easy to use and intuitive interface, Works across iOS and Android devices, Integrates with BroadSoft BroadWorks platform.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Everbridge Suite

Everbridge Suite

Everbridge Suite is an emergency notification and incident management platform used to quickly send alerts and communicate critical information during disruptions. It helps organizations reach stakeholders through multiple channels like SMS, email, voice calls, social media, and more.

Categories:
alerts communication critical-information disruptions emergency-notification incident-management reach-stakeholders

Everbridge Suite Features

  1. Mass notification system
  2. Incident management
  3. IT alerting
  4. Secure messaging
  5. Visual command center
  6. Travel risk management
  7. Community engagement
  8. IoT monitoring

Pricing

  • Subscription-Based
  • Custom Pricing

Pros

Rapid and targeted notifications

Multi-channel communications

Scalable for large organizations

Integration with other systems

Visual dashboard and reporting

Global reach and support

Customizable workflows

Cons

Can be complex to set up and manage

Requires training and resources to leverage full capabilities

High cost for advanced features and support

Reliant on internet/cellular connectivity

May require specific hardware and infrastructure

Can be perceived as intrusive if overused


BroadSoft MobileLink

BroadSoft MobileLink

BroadSoft MobileLink is a mobile application that extends business phone capabilities to mobile devices. It enables users to make and receive calls, see colleague availability, access enterprise directories, manage contacts, and more, all from their smartphone.

Categories:
mobile calling contacts directories

BroadSoft MobileLink Features

  1. Make and receive calls through office phone number on mobile device
  2. See presence and availability of colleagues
  3. Access enterprise directories on mobile
  4. Manage contacts and call history on mobile
  5. Visual voicemail access
  6. Call recording
  7. Call transfer between mobile and desk phone
  8. Call park and retrieve

Pricing

  • Subscription-Based

Pros

Extends desk phone capabilities to mobile

Enables mobility and flexibility

Single number reachability

Easy to use and intuitive interface

Works across iOS and Android devices

Integrates with BroadSoft BroadWorks platform

Cons

Requires BroadSoft BroadWorks as backend

Limited customization options

Can be costly for large deployments

Some advanced features require add-ons