BroadSoft MobileLink

BroadSoft MobileLink

BroadSoft MobileLink is a mobile application that extends business phone capabilities to mobile devices. It enables users to make and receive calls, see colleague availability, access enterprise directories, manage contacts, and more, all from their smartphone.
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mobile calling contacts directories

BroadSoft MobileLink: Extend Business Phone Capabilities on-the-Go

A mobile application that enables users to make calls, see colleague availability, access enterprise directories, manage contacts, and more from their smartphone, extending business phone capabilities to mobile devices.

What is BroadSoft MobileLink?

BroadSoft MobileLink is a unified communications mobile application designed for business users. It works with BroadSoft BroadWorks, allowing enterprises to extend the capabilities of their business phone system to employees' mobile devices.

With BroadSoft MobileLink, users can make and receive work calls on their smartphone, see the availability status of colleagues, access up-to-date enterprise directories, manage business contacts, start audio conferences, send secure instant messages, and seamlessly transition calls between their desk phone and mobile device.

Key features include:

  • Make and receive work calls on your smartphone
  • See presence and availability status of co-workers
  • Access enterprise directories on the go
  • Secure instant messaging with colleagues
  • Manage contacts from enterprise directories
  • Start audio conference calls
  • Seamlessly transfer active calls between desk phone and mobile

BroadSoft MobileLink delivers enhanced mobility and productivity for on-the-go employees through its deep integration with BroadWorks business phone capabilities. It provides a consistent communications experience across desktop and mobile.

BroadSoft MobileLink Features

Features

  1. Make and receive calls through office phone number on mobile device
  2. See presence and availability of colleagues
  3. Access enterprise directories on mobile
  4. Manage contacts and call history on mobile
  5. Visual voicemail access
  6. Call recording
  7. Call transfer between mobile and desk phone
  8. Call park and retrieve

Pricing

  • Subscription-Based

Pros

Extends desk phone capabilities to mobile

Enables mobility and flexibility

Single number reachability

Easy to use and intuitive interface

Works across iOS and Android devices

Integrates with BroadSoft BroadWorks platform

Cons

Requires BroadSoft BroadWorks as backend

Limited customization options

Can be costly for large deployments

Some advanced features require add-ons


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