Everbridge Suite vs xMatters

Struggling to choose between Everbridge Suite and xMatters? Both products offer unique advantages, making it a tough decision.

Everbridge Suite is a Business & Commerce solution with tags like alerts, communication, critical-information, disruptions, emergency-notification, incident-management, reach-stakeholders.

It boasts features such as Mass notification system, Incident management, IT alerting, Secure messaging, Visual command center, Travel risk management, Community engagement, IoT monitoring and pros including Rapid and targeted notifications, Multi-channel communications, Scalable for large organizations, Integration with other systems, Visual dashboard and reporting, Global reach and support, Customizable workflows.

On the other hand, xMatters is a Business & Commerce product tagged with incident-management, alerting, itsm, collaboration.

Its standout features include Real-time alerting, Incident management, Automated workflows, Two-way communications, Integration with monitoring tools, Dashboards and reporting, and it shines with pros like Fast and reliable alerting, Flexible workflows, Easy to use interface, Integrates with many tools, Scales to large enterprises.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Everbridge Suite

Everbridge Suite

Everbridge Suite is an emergency notification and incident management platform used to quickly send alerts and communicate critical information during disruptions. It helps organizations reach stakeholders through multiple channels like SMS, email, voice calls, social media, and more.

Categories:
Business & Commerce Emergency Notification
alerts communication critical-information disruptions emergency-notification incident-management reach-stakeholders

Everbridge Suite Features

  1. Mass notification system
  2. Incident management
  3. IT alerting
  4. Secure messaging
  5. Visual command center
  6. Travel risk management
  7. Community engagement
  8. IoT monitoring

Pricing

  • Subscription-Based
  • Custom Pricing

Pros

Rapid and targeted notifications

Multi-channel communications

Scalable for large organizations

Integration with other systems

Visual dashboard and reporting

Global reach and support

Customizable workflows

Cons

Can be complex to set up and manage

Requires training and resources to leverage full capabilities

High cost for advanced features and support

Reliant on internet/cellular connectivity

May require specific hardware and infrastructure

Can be perceived as intrusive if overused

xMatters

xMatters

xMatters is an IT alerting and incident management platform that helps teams prevent outages, resolve issues quickly, and minimize business impact. It integrates monitoring, communication, collaboration, and workflow automation tools to streamline IT service delivery.

Categories:
Business & Commerce It Service Management
incident-management alerting itsm collaboration

XMatters Features

  1. Real-time alerting
  2. Incident management
  3. Automated workflows
  4. Two-way communications
  5. Integration with monitoring tools
  6. Dashboards and reporting

Pricing

  • Subscription-Based

Pros

Fast and reliable alerting

Flexible workflows

Easy to use interface

Integrates with many tools

Scales to large enterprises

Cons

Can be complex to set up

Limited mobile functionality

Some features require add-ons

Reporting needs improvement