Everbridge Suite vs xMatters

Struggling to choose between Everbridge Suite and xMatters? Both products offer unique advantages, making it a tough decision.

Everbridge Suite is a Business & Commerce solution with tags like alerts, communication, critical-information, disruptions, emergency-notification, incident-management, reach-stakeholders.

It boasts features such as Mass notification system, Incident management, IT alerting, Secure messaging, Visual command center, Travel risk management, Community engagement, IoT monitoring and pros including Rapid and targeted notifications, Multi-channel communications, Scalable for large organizations, Integration with other systems, Visual dashboard and reporting, Global reach and support, Customizable workflows.

On the other hand, xMatters is a Business & Commerce product tagged with incident-management, alerting, itsm, collaboration.

Its standout features include Real-time alerting, Incident management, Automated workflows, Two-way communications, Integration with monitoring tools, Dashboards and reporting, and it shines with pros like Fast and reliable alerting, Flexible workflows, Easy to use interface, Integrates with many tools, Scales to large enterprises.

Feature	Everbridge Suite	xMatters
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

Everbridge Suite

Description: Everbridge Suite is an emergency notification and incident management platform used to quickly send alerts and communicate critical information during disruptions. It helps organizations reach stakeholders through multiple channels like SMS, email, voice calls, social media, and more.

xMatters

Description: xMatters is an IT alerting and incident management platform that helps teams prevent outages, resolve issues quickly, and minimize business impact. It integrates monitoring, communication, collaboration, and workflow automation tools to streamline IT service delivery.

Key Features Comparison

Everbridge Suite Features

• Mass notification system
• Incident management
• IT alerting
• Secure messaging
• Visual command center
• Travel risk management
• Community engagement
• IoT monitoring

xMatters Features

• Real-time alerting
• Incident management
• Automated workflows
• Two-way communications
• Integration with monitoring tools
• Dashboards and reporting

Pros & Cons Analysis

Everbridge Suite

Pros

• Rapid and targeted notifications
• Multi-channel communications
• Scalable for large organizations
• Integration with other systems
• Visual dashboard and reporting
• Global reach and support
• Customizable workflows

Cons

• Can be complex to set up and manage
• Requires training and resources to leverage full capabilities
• High cost for advanced features and support
• Reliant on internet/cellular connectivity
• May require specific hardware and infrastructure
• Can be perceived as intrusive if overused

xMatters

Pros

• Fast and reliable alerting
• Flexible workflows
• Easy to use interface
• Integrates with many tools
• Scales to large enterprises

Cons

• Can be complex to set up
• Limited mobile functionality
• Some features require add-ons
• Reporting needs improvement

Pricing Comparison

Everbridge Suite

• Subscription-Based
• Custom Pricing

xMatters

• Subscription-Based