Eyenewton vs Freshdesk

Struggling to choose between Eyenewton and Freshdesk? Both products offer unique advantages, making it a tough decision.

Eyenewton is a Accessibility solution with tags like magnifier, screen-reader, accessibility, vision-impairment.

It boasts features such as Screen magnification, Color inversion, Focus tracking, Text-to-speech, Customizable interface and pros including Makes screens more accessible for visually impaired users, Available on Windows, Mac, iOS and Android, Free basic version available, Paid version has additional features.

On the other hand, Freshdesk is a Business & Commerce product tagged with helpdesk, ticketing, knowledge-base, customer-service, saas.

Its standout features include Ticketing system, Knowledge base, Community forums, Email management, Reporting and analytics, Multi-channel support, Automation and workflows, Agent collaboration, and it shines with pros like Intuitive and easy to use interface, Comprehensive feature set, Scales with business growth, Great mobile capabilities, Affordable pricing, Excellent customer support.

Feature	Eyenewton	Freshdesk
Overall Score	N/A	N/A
Primary Category	Accessibility	Business & Commerce

Product Overview

Eyenewton

Description: Eyenewton is a cross-platform screen magnifier software that helps visually impaired users see items on their computer or mobile device screens more clearly. It includes options like zoom, color filters, focus tracking, and speech capabilities.

Freshdesk

Description: Freshdesk is a cloud-based customer support software that helps businesses provide exceptional customer service across multiple channels. It offers features like ticketing, knowledge base, community forums, email management, reporting and more.

Key Features Comparison

Eyenewton Features

• Screen magnification
• Color inversion
• Focus tracking
• Text-to-speech
• Customizable interface

Freshdesk Features

• Ticketing system
• Knowledge base
• Community forums
• Email management
• Reporting and analytics
• Multi-channel support
• Automation and workflows
• Agent collaboration

Pros & Cons Analysis

Eyenewton

Pros

• Makes screens more accessible for visually impaired users
• Available on Windows, Mac, iOS and Android
• Free basic version available
• Paid version has additional features

Cons

• Can be difficult to navigate for some users
• Speech feature is not natural sounding
• Paid version can be expensive

Freshdesk

Pros

• Intuitive and easy to use interface
• Comprehensive feature set
• Scales with business growth
• Great mobile capabilities
• Affordable pricing
• Excellent customer support

Cons

• Can be overwhelming for small businesses
• Third-party integrations can be limited
• Advanced customization requires developer skills
• Lacks phone support capabilities

Pricing Comparison

Eyenewton

• Freemium
• Subscription-Based

Freshdesk

• Freemium
• Subscription-Based