Feature Monkey vs Get Satisfaction

Struggling to choose between Feature Monkey and Get Satisfaction? Both products offer unique advantages, making it a tough decision.

Feature Monkey is a Business & Commerce solution with tags like prioritization, roadmapping, feedback, features, backlogs, agile.

It boasts features such as Prioritization of product features, Roadmapping, Feedback gathering, Backlog management, Idea management and pros including Simple and intuitive interface, Customizable workflows, Real-time collaboration, Integrations with Jira, Trello, etc, Visual roadmapping.

On the other hand, Get Satisfaction is a Online Services product tagged with customer-service, feedback, community.

Its standout features include Knowledge base, Community forums, Analytics and reporting, Mobile app, Integration with social media, Ticketing system, Feedback collection, and it shines with pros like Improves customer engagement, Provides insights into customer needs, Integrates with popular platforms, Mobile access, Customizable interface.

Feature	Feature Monkey	Get Satisfaction
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Online Services

Product Overview

Feature Monkey

Description: Feature Monkey is a prioritization and roadmapping tool for product managers. It allows you to gather feedback, define features, and prioritize your product roadmap. The tool is useful for agile development teams who need to regularly update their product backlogs.

Get Satisfaction

Description: Get Satisfaction is a customer engagement platform that allows companies to interact with customers online. It provides tools for companies to manage customer questions, feedback, and discussions on their website, mobile app, or social media.

Key Features Comparison

Feature Monkey Features

• Prioritization of product features
• Roadmapping
• Feedback gathering
• Backlog management
• Idea management

Get Satisfaction Features

• Knowledge base
• Community forums
• Analytics and reporting
• Mobile app
• Integration with social media
• Ticketing system
• Feedback collection

Pros & Cons Analysis

Feature Monkey

Pros

• Simple and intuitive interface
• Customizable workflows
• Real-time collaboration
• Integrations with Jira, Trello, etc
• Visual roadmapping

Cons

• Can be pricey for small teams
• Mobile app needs improvement
• Lacks advanced reporting and analytics

Get Satisfaction

Pros

• Improves customer engagement
• Provides insights into customer needs
• Integrates with popular platforms
• Mobile access
• Customizable interface

Cons

• Can be expensive for large companies
• Setup and customization requires time
• Limitations in free plan
• No native phone support

Pricing Comparison

Feature Monkey

• Freemium
• Subscription-Based

Get Satisfaction

• Freemium
• Subscription-Based