Get Satisfaction
Get Satisfaction is a customer engagement platform that allows companies to interact with customers online. It provides tools for companies to manage customer questions, feedback, and discussions on their website, mobile app, or social media.
customer-service
feedback
community
Get Satisfaction: Customer Engagement Platform
Get Satisfaction is a customer engagement platform that allows companies to interact with customers online. It provides tools for companies to manage customer questions, feedback, and discussions on their website, mobile app, or social media.
What is Get Satisfaction?
Get Satisfaction is a customer engagement and experience platform designed to help companies build better relationships with their customers. It allows brands to have conversations with customers right on their website, mobile app or social media channels.
Some key features of Get Satisfaction include:
- Public customer community - Customers can ask questions, share feedback and engage in discussions related to a company's products or services.
- Private ideation community - Companies can collect ideas and feedback from select customers in a private online community.
- Customer service platform - Agents can respond to customer questions and comments publicly or privately via the platform. It integrates with common CS tools.
- Feedback management - Product teams can analyze trends and sentiment from customer conversations to uncover insights.
- Mobile optimization - The platform is designed to work seamlessly on mobile devices, critical for modern customer engagement.
- Analytics - Built-in analytics help brands track community health, member profiles, content performance and more to measure ROI.
Overall, Get Satisfaction combines social engagement tools with customer service and feedback management features to help brands build loyal customer relationships at scale.
Get Satisfaction Features
Features
- Knowledge base
- Community forums
- Analytics and reporting
- Mobile app
- Integration with social media
- Ticketing system
- Feedback collection
Pricing
- Freemium
- Subscription-Based
Pros
Improves customer engagement
Provides insights into customer needs
Integrates with popular platforms
Mobile access
Customizable interface
Cons
Can be expensive for large companies
Setup and customization requires time
Limitations in free plan
No native phone support
Official Links
The Best Get Satisfaction Alternatives
Top Online Services and Customer Support and other similar apps like Get Satisfaction
Here are some alternatives to Get Satisfaction:
Suggest an alternative ❐
Zendesk
Zendesk is a customer service and engagement software company founded in 2007. Its flagship product is Zendesk Support, which is a help desk ticketing system designed to streamline and improve customer service interactions.Key features of Zendesk Support include:Ticket tracking - Agents can track, respond to, collaborate on, and resolve customer...
Freshdesk
Freshdesk is a cloud-based customer support software designed to help businesses provide seamless, exceptional customer service across multiple channels. Here are some key features of Freshdesk:Ticketing System - Helps teams manage customer queries efficiently. Comes with advanced automation and routing capabilities.Knowledge Base - Allows you to create a self-serve knowledge...
Discourse
Discourse is an open-source, highly customizable discussion platform created in 2013. It is designed to build modern community discussion forums and allows teams to have productive conversations.Some key features of Discourse include:Responsive design that works well on mobile devicesAdvanced formatting options using MarkdownCategorization system to organize topicsTagging to help users...
Typeform
Typeform is an online survey and form building application that allows users to create engaging, conversational forms and surveys. It provides an intuitive drag-and-drop interface that makes building forms simple and efficient.Some key features of Typeform include:Conversational interface - Typeform surveys feel more like conversations than traditional forms, helping improve...
UserVoice
UserVoice is a popular customer feedback and helpdesk software designed to help companies connect with their customers. It includes several key features:Idea forums - Customers can submit feature requests and ideas for improving your products. Other customers can vote on ideas.Helpdesk - Manage customer support tickets from inquiry to resolution....
Liveworksheets
Liveworksheets is an online collaborative platform designed for teachers to create interactive worksheets for their students. It has features that make worksheets engaging and easy to complete online.Some key features of Liveworksheets include:Collaborative editing - Multiple students can work on the same worksheet at once, with changes updating in real-time...
Forms.id
Forms.id is an easy-to-use online form builder that enables users to create customized forms, surveys, quizzes, and more for data collection purposes. Some key features include:Drag-and-drop interface for easily building forms without codingVarious field types such as text boxes, multiple choice, checkboxes, image upload, and moreSurvey options like rating scales,...
Hey,Listen!
Hey, Listen! is a lightweight desktop notification software designed to provide unobtrusive yet effective reminders and notifications. It runs quietly in the background until a reminder needs to be displayed.With an easy-to-use interface, you can set up custom notifications for almost anything - upcoming appointments, tasks and deadlines, medicines or...
Pigeonhole Live
Pigeonhole Live is a software platform designed specifically for real-time audience interaction and engagement during presentations, meetings, conferences, and other events. It allows presenters and speakers to poll their audience, ask questions, run quizzes, get feedback, and gauge reactions in real time.Some key features and capabilities of Pigeonhole Live include:Multiple...
Tally Forms
Tally Forms is an online form builder and data collection tool that makes it easy for anyone to create customized online forms, surveys, quizzes, and more to gather information from customers, employees, students and others.Key features include:Intuitive drag-and-drop form builder with various field types including single line text, paragraphs, multiple...
Hittly
Hittly is a robust link management and redirection platform designed to help businesses consolidate, organize and track all their links in one easy-to-use dashboard. It goes beyond basic URL shorteners by providing powerful features catered towards marketers and businesses.With Hittly, you can create and customize branded links, set up intelligent...
DiamanteDesk
DiamanteDesk is a cloud-based customer service and help desk software designed for small and medium-sized businesses. It provides a suite of features to help companies deliver exceptional customer support across multiple channels.Key features of DiamanteDesk include:Ticket Management - Customizable ticket workflows and SLAs to streamline request handling. Automatic ticket routing...
Thredded
Thredded is an open-source forum application built using the Ruby on Rails framework. It is designed to be simple to set up and easy to customize while still providing a robust set of features expected of forum software.Some key features of Thredded include:User accounts and authentication - Users can sign...
All Our Ideas
All Our Ideas is an online platform used for crowdsourcing opinions, gathering feedback, and achieving group consensus. The software allows administrators or organizers to enter a list of ideas, concepts, or suggestions around a particular topic. These ideas are then presented to site visitors in the form of two-choice questions,...
ClickDesk
ClickDesk is a comprehensive customer service and help desk software designed to help companies deliver exceptional customer support across multiple channels. It provides shared team inboxes, service level agreements (SLAs), automation workflows, a customer self-service portal, and powerful reporting.Some key features of ClickDesk include:Shared Team Inboxes - Allow multiple agents...
Discut
Discut is an open-source discussion platform built using React and Node.js. It allows website owners and app developers to easily integrate threaded conversations and discussions into their platforms. Some key features of Discut include:Real-time updates - Comments and reactions appear instantly without needing to refresh.Reactions - Users can react to...
Awesome Support
Awesome Support is a feature-rich WordPress help desk and customer support plugin that helps businesses provide better customer service. It lets you set up a complete ticketing system on your WordPress site where customers can open support tickets for issues they face with your product or service.Some key features of...
Helpy.io
Helpy.io is a comprehensive customer service and help desk software solution designed to enhance customer experience and streamline support operations. Its key features include:- Ticketing system - Manage all customer inquiries and issues with a unified support ticket pipeline including assignment rules, SLA policies, and auto-escalation workflows.- Live chat -...
Fider
Fider is an open source customer feedback and feature management tool. It allows companies to organize and prioritize customer ideas and feedback. Fider helps product teams build products that customers love.With Fider, companies can collect and organize customer requests for improvements, new features, and bug reports. Customers can upvote items...
Featurebase
Featurebase is a feature management and experimentation platform designed to help product teams build, target, and measure product features effectively. With Featurebase, you can:Deploy features to specific user segments for A/B testing and roll out features gradually.Control feature releases through targeting based on attributes like user properties, geographic location, or...
Hearken
Hearken is an open-source community engagement platform designed to help news organizations better connect with their audience. It provides a suite of tools to facilitate two-way communication between newsrooms and their readers.Some key features of Hearken include:Crowdsourcing - Newsrooms can gather story ideas and personal experiences from readers by posting...
PHPBack
PHPBack is an open source backup software written in PHP that allows automated scheduled backups of MySQL, PostgreSQL, SQLite, MongoDB, Redis, files and folders. It can compress and encrypt backups for efficient storage and security.Some key features of PHPBack:Setup schedules to take automated database and file backupsStore backups locally or...
Helpjuice
Helpjuice is a leading knowledge base and documentation software designed to help teams create, organize, and share knowledge across their organization. Some key features of Helpjuice include:User-friendly editor to easily create and format knowledge base articles, user manuals, FAQs, and morePowerful search so customers and employees can quickly find the...
Reamaze
Reamaze is a cloud-based customer service software designed to help companies provide exceptional support across multiple channels. It offers features for live chat, help desk ticketing, and knowledge management.Key features of Reamaze include:Live chat with customers directly from your websiteHelp desk ticketing to track customer inquiriesTicket assignment rules to route...
Exam.net
Exam.net is a comprehensive online assessment and testing platform designed for academic institutions, businesses, training organizations, and certification providers. It allows users to create, deliver, and automatically grade exams securely online.Key features of Exam.net include:Intuitive quiz and test builder with various question types including multiple choice, true/false, matching, fill-in-the-blank, and...
LiveAgent
LiveAgent is a feature-rich cloud-based customer service software designed to help businesses deliver exceptional omni-channel customer support. It allows companies to interact with customers seamlessly across multiple communication channels including live chat, email, social media, SMS messaging, call center support, helpdesk ticketing system, and more from a unified agent desktop.Key...
UseResponse
UseResponse is a cloud-based customer service software designed to help support teams deliver exceptional customer experiences. Here are some key capabilities of UseResponse:Omnichannel Support - Support customers across multiple channels like email, live chat, social media, in-app messaging from one unified agent desktop.Ticket Management - Streamlines ticket assignment, prioritization, collaboration...
Directly
Directly is a customer service and support software designed to connect customers directly with experts and specialists within a company. It provides real-time communication through chat, messaging, and other digital channels to enable fast, personalized support.Key features of Directly include:Routes customer inquiries directly to the best available expert using smart...
Kialo
Kialo is an online discussion and debate platform launched in 2018 that aims to promote constructive conversations around complex or controversial topics. Its key features include:Tree-like structure - Discussions on Kialo branch out from an initial question or thesis through a logical, tree-like flow as users add pro and con...
Feature Upvote
Feature Upvote is a SaaS platform focused on product feature requests and roadmapping. It provides an easy way for users to suggest new features or improvements for a product, mobile app or SaaS platform, and allow others to vote on those suggestions. Key capabilities include:Allow users to submit and vote...
Productboard
Productboard is a cloud-based product management software designed to help teams manage product roadmaps efficiently. It consolidates user feedback, prioritizes features, and facilitates product decision making, all within a single visual interface.Key features of Productboard include:Idea management - Collect feature requests and feedback from customers, stakeholders etc. Group similar suggestions...
Heartcount
Heartcount is a mindfulness and meditation application designed to help users reduce stress, anxiety, and negative emotions through guided meditations, breathing exercises, relaxing music, nature sounds, and mood tracking tools.The app includes a library of guided meditations led by professional meditation teachers that focus on themes like reducing anxiety, improving...
SurveySparrow
SurveySparrow is an intuitive online survey and questionnaire builder used to create fully-customizable surveys for gathering customer feedback, market research, employee satisfaction, and other data collection needs. It has a user-friendly drag-and-drop survey editor that allows anyone to create professional-looking online surveys in minutes without any technical skills.Key features of...
Canny
Canny is a user-focused product roadmapping software that helps product and development teams collect, organize, and prioritize customer feedback and feature requests. Here are some key things to know about Canny:Makes it easy to collect feedback from users through simple feedback widgets that can be embedded anywhere.Automatically organizes user feedback...
Simulai
Simulai is an artificial intelligence-powered software assistant designed to help boost productivity, efficiency, and automation. It has a range of capabilities that allow it to assist with both business and personal tasks.At its core, Simulai functions as a conversational AI assistant. Users can interact with it via chat or voice,...
Kampsite
Kampsite is an open-source website builder and content management system (CMS) designed to help small businesses, organizations, and individuals to easily create professional-looking websites without needing to know how to code. It provides an intuitive drag-and-drop interface to build pages using pre-made content blocks and also has a template library...
SurveyLab
SurveyLab is an intuitive survey software and questionnaire builder used by market researchers, HR professionals, event organizers, educators, and more to get feedback fast. It allows anyone to create professional online surveys via an easy-to-use drag-and-drop form builder, with no coding required.With SurveyLab, users can choose from a variety of...
HappyFox
HappyFox is a customizable cloud-based customer support and help desk software designed for modern customer service teams. It enables companies to deliver efficient and personalized support across multiple channels including email, phone, live chat, social media and self-service portal.With HappyFox, teams can have meaningful conversations with customers, capture support requests...
Joinly
Joinly is a comprehensive customer data platform (CDP) and marketing automation solution designed to help businesses consolidate customer data from disparate sources, gain actionable insights into customer behavior and preferences, and orchestrate personalized omnichannel marketing campaigns.Key features and benefits of Joinly include:Unified Customer Profiles - Build a single source of...
FeedBear
FeedBear is a free, open-source RSS reader and feed aggregator software for Windows, Mac, and Linux. It provides a convenient way to subscribe to feeds from your favorite blogs, news sites, webcomics, podcasts, and more - aggregating all the updates in one place so you don't miss anything important.With an...
FormSite
FormSite is an online form builder and data collection platform. It allows users to quickly and easily create forms, surveys, questionnaires, registrations and more. Some key features of FormSite include:Drag-and-drop form builder with a wide variety of field types and customizable themesConditional logic to show/hide fields and navigate forms based...
Trengo
Trengo is a cloud-based customer relationship management (CRM) platform aimed at small and medium-sized businesses. It provides a suite of tools to help manage key customer interactions including:Lead, contact, and account managementSales opportunity trackingCustomer communication features such as email and SMS marketingReporting and analytics on sales performanceIntegration with other business...
Doorbell.io
Doorbell.io is a customer engagement and analytics platform designed for small to medium-sized businesses. It allows companies to chat with website visitors in real-time, gather data on visitor behavior, and integrate popular tools like CRMs, help desks, automation software and more.Some key capabilities and benefits of Doorbell.io include:Live website chat...
SupportBee
SupportBee is a cloud-based help desk and shared inbox platform designed for small and medium-sized businesses. Its key features include:Ticketing system to manage customer support requestsShared team inboxes to collaborate on incoming emailsLive chat widget to interact with website visitorsAutomation tools like macros and canned responses to streamline workflowsCustom views...
Best Support System
Best Support System is a comprehensive customer service software designed to help companies deliver amazing support experiences. It brings all the key support channels and tools together in one place.With Best Support System you can:Manage support requests from multiple channels like email, live chat, social media and more via a...
Mopinion
Mopinion is a customer experience analytics platform used by businesses to gather feedback from customers through surveys, reviews, and other methods. It includes features such as:Building and distributing web and mobile surveys to understand customer satisfaction.Integrating reviews from platforms like Google, Facebook, and Trustpilot to analyze customer sentiment.Using feedback widgets...
Spokk
Spokk is a free and open-source audio player application available for Windows, Mac, and Linux operating systems. It is designed to help users play and manage their music libraries and audio files.Some key features of Spokk include:Intuitive user interface with different visual themesSupport for common audio formats like MP3, FLAC,...
EStreamDesk
eStreamDesk is a cloud-based help desk and customer service software designed for small to large businesses. It provides a single unified platform to manage all customer support interactions including support tickets, customer self-service portal, knowledge base, community forums and more.Key features of eStreamDesk include:Ticket Management - Automatically route, assign, escalate...
Survey Exchange
Survey Exchange is an easy-to-use online survey software that enables users to create, distribute, and analyze surveys with advanced tools for gaining actionable insights. It provides a variety of customizable survey templates along with drag-and-drop builder for easily modifying questions, layouts, themes to match a brand.Key features include skip logic...
Tenstars
Tenstars is a robust customer feedback and review management platform designed to help businesses manage their online reputation and leverage customer feedback for growth. Here are some key features of Tenstars:Review listening - Tenstars consolidates customer reviews from over 100 online review sites like Google, Facebook, Yelp, TripAdvisor, etc. This...
Casengo
Casengo is a cloud-based IT service desk and support ticketing software designed for small and medium businesses. It aims to provide an intuitive yet powerful service desk solution to streamline ticket and request management.Key features of Casengo include:Easy-to-use web-based interface for managing ticketsAutomated ticket routing and assignment rulesService level agreement...
Wispform
Wispform is an online form builder and form management software used to create forms and surveys for websites. It provides an intuitive drag-and-drop interface that allows users to build responsive online forms without any coding knowledge required.With Wispform, users can add different form fields like text boxes, dropdowns, checkboxes, images,...
FormBit
FormBit is an intuitive and versatile online form builder and data collection tool. With its drag-and-drop interface, anyone can quickly create professional-looking forms, surveys, quizzes, polls, and more to collect information and feedback from customers, employees, students, event attendees, and other audiences.Key features include:Drag-and-drop form creator withprebuilt form templatesMulti-page forms...
AzureDesk
AzureDesk is a cloud-based IT service management (ITSM) solution built on Microsoft Azure technology. It is designed to help IT teams manage their services, assets, issues and requests through pre-configured ITSM workflows.Key features of AzureDesk include:Asset management - track hardware and software assets across the organizationChange management - plan, assess...
Pollscape
Pollscape is an intuitive online survey and polling application that makes it easy for anyone to create professional polls, quizzes, questionnaires, and more. Some key features include:Customizable templates - Choose from a variety of beautifully designed templates and customize them by adding your brand colors, logo, and images.Advanced logic -...
Feature Monkey
Feature Monkey is a flexible product roadmapping software that helps product managers collect feature requests, prioritize ideas, and build product roadmaps. It provides an intuitive interface to capture feedback from stakeholders through multiple channels like interviews, surveys, support tickets, etc.Once feedback is collected, Feature Monkey allows you to define, describe...
Bizpopuli
Bizpopuli is a cloud-based business software that consolidates multiple business operations into a single integrated platform. Designed for small and medium-sized businesses, it combines functionalities like project management, accounting, human resource management, customer relationship management (CRM), inventory management, reporting and analytics, among others.By centralizing all business data and processes into...
JitBit Helpdesk
JitBit Helpdesk is a help desk and customer support ticketing system designed for small and medium-sized businesses. Its intuitive user interface and setup process makes it easy to quickly organize customer support without the need for extensive employee training.Key features of JitBit Helpdesk include:Ticket management - Automatically route, assign, track...
Acute
Acute is a versatile digital painting and drawing application available for Windows, macOS and Linux platforms. As an open-source program, Acute is completely free to download and use.Some of the key features of Acute include:Intuitive user interface with customizable toolbar and shortcutsHundreds of customizable brushes with settings for size, opacity,...
SupportPal
SupportPal is a customer service and help desk software designed for companies that want to deliver excellent support across multiple channels. It consolidates all customer conversations and queries into one shared inbox so agents get full context instead of fragmented data.Key features of SupportPal include:Shared inbox - Manage all conversations...
Astuto
Astuto is a robust open-source network and server monitoring software. It enables administrators to keep track of critical metrics like uptime, connection speeds, traffic flows, and system resources usage across their infrastructure.Some key features of Astuto include:Intuitive dashboards for visualizing network performance and healthCustomizable alerts and notifications when issues ariseMonitoring...
VoxPopuli
VoxPopuli is an open-source web application that can be used to create live polls, quizzes, word clouds, and more during presentations, meetings, or events. It provides an interactive way for presenters to gather feedback and increase audience participation.To use VoxPopuli, the presenter first creates polls or other activities in the...
HelpShift
HelpShift is a customer service software platform designed to help companies provide seamless support across multiple channels. It offers a set of integrated products for customer service teams including help desk software, knowledge base software, and in-app self-service support.Key features and benefits of HelpShift include:Multi-channel support across in-app messaging, email,...
Erhebung.de
Erhebung.de is a software review and recommendation website founded in 2021. The site provides detailed comparisons and evaluations of software across a range of categories such as communications, design & graphics, development, marketing, and productivity.The goal of Erhebung.de is to help users make an informed decision when choosing software for...
HunchBuzz
HunchBuzz is a powerful social analytics and business intelligence platform designed to help companies make data-driven decisions. It utilizes artificial intelligence and machine learning algorithms to analyze customer data from various sources including social media, web analytics, CRM systems, surveys, and more.The key features of HunchBuzz include:Social listening and sentiment...
Zync Free Surveys
Zync Free Surveys is a free online survey and questionnaire tool designed for individuals and small businesses. It allows users to create unlimited surveys with up to 10 questions and 100 responses per survey.Some key features of Zync Free Surveys include:Drag-and-drop survey builder that makes creating surveys simple and intuitiveSupports...
ReadyDesk
ReadyDesk is a cloud-based customer service software designed for small and medium-sized businesses. It allows companies to manage customer conversations and requests from multiple channels like email, phone, chat, and social media through a unified inbox.Key features of ReadyDesk include:Shared inbox - Enable teams to collaborate on customer requests through...
Inforobo
Inforobo is an open source business intelligence platform that allows organizations to access and analyze data from multiple sources for improved decision making. It was released in 2020 as an alternative to proprietary BI tools like Tableau, Qlik, and Power BI.Key features of Inforobo include:Interactive dashboards and reportsDrag-and-drop interface to...
Element Form
Element Form is an open-source online form builder and form creator that makes it easy for anyone to create professional online forms and surveys. With its intuitive drag-and-drop interface, you can build complex, multi-page online forms in minutes without any coding required.Key features of Element Form include:Drag-and-drop form builder for...
Streakle
Streakle is a cloud-based customer relationship management (CRM) and sales engagement platform designed for small and medium-sized businesses. It provides tools to help sales and marketing teams manage the entire lead-to-customer journey in one system.Key features of Streakle include:Contact Management: Organize leads and customers with custom fields and tags to...
Feedback Lite
Feedback Lite is a customer feedback software tailored for small businesses looking for an affordable yet powerful solution to manage customer interactions. Here are some key features of Feedback Lite:Collect customer reviews & feedback across various channels like email, web forms, SMS surveysSentiment analysis to automatically detect positive, negative &...
BusyBench
BusyBench is an open-source benchmarking and load testing tool specifically designed for evaluating the performance of PostgreSQL databases. It can simulate real-world database usage scenarios and workloads to help understand how a PostgreSQL database performs under stress.Some key features of BusyBench include:Simulating OLTP database workloads with multiple concurrent database connectionsConfigurable...
Sleekplan
Sleekplan is a powerful yet easy-to-use business planning software designed to help entrepreneurs and startups create professional business plans. Its intuitive drag-and-drop editor makes it simple to build visually appealing plans using one of their many industry-specific templates.Key features of Sleekplan include:Over 500 ready-made templates for every type of business.Step-by-Step...
Suggested
Suggested is a free and open-source note taking application designed for organizing thoughts, ideas, and to-do lists. It has a simple, distraction-free interface that allows users to quickly create, edit, tag, and search notes.Some key features of Suggested include:Clean, minimalist interface to avoid distractionsBasic WYSIWYG editor for formatting notesTagging for...
ImproveLoop
ImproveLoop is a SaaS customer feedback and product analytics platform optimized for agile product development teams. It aims to help teams collect, analyze, and act on customer feedback more efficiently through the product development lifecycle.Key features of ImproveLoop include:Targeted customer surveys - Create surveys tailored to specific customer segments and...
Bornevia
Bornevia is an open-source workflow management and business process software designed to help organizations model, automate, manage, track, and optimize their business processes. It provides a flexible and lightweight platform to streamline operations and increase efficiency.Some key features of Bornevia include:Intuitive drag and drop interface to model business processes and...
Feedier
Feedier is an easy-to-use yet powerful RSS feed reader and content curation tool. It lets you easily subscribe to any RSS or Atom feed, organize your feeds into customizable folders, and access your reading list from multiple devices.Some key features of Feedier include:A clean, ad-free reading interface that lets you...
Product Pains
Product Pains is a product management software designed to help identify problems and opportunities in your product by aggregating user feedback and complaints from multiple sources. It integrates with support tickets, app store reviews, social media, and other channels to give you a comprehensive view of the pains users are...
Enalyzer
Enalyzer is a user-friendly web analytics platform designed to help website owners, marketers, and analysts understand how visitors interact with their websites. It provides insightful reports about website traffic, campaigns, goals, and conversions to optimize user experience and growth.Key features of Enalyzer include:Intuitive dashboards to easily visualize important metrics and...
Enchant.com
Enchant.com is a cloud-based software platform designed specifically for vacation rental owners and managers. It provides an all-in-one solution to manage listings, reservations, guest communication, pricing, cleaning tasks and more.Key features of Enchant.com include:Reservation management - Receive and manage guest booking requests, send quotes, process payments and deposits, and track...
BetaEasy
BetaEasy is an all-in-one software solution for beta testing, bug tracking, and feedback management. It provides a seamless platform for businesses to manage their entire beta testing and product feedback process.Key features of BetaEasy include:Customizable beta sign up forms to attract relevant testersAutomated beta tester onboarding workflowsIn-app bug reporting and...
Heedbook
Heedbook is an open source, decentralized social networking platform that focuses on user privacy and data security. Inspired by Facebook, Heedbook aims to provide a similar user experience for connecting with friends and family online, while avoiding concerns over data mining and compromised privacy that plague mainstream social networks.Some key...
Gorgias Helpdesk
Gorgias Helpdesk is a robust customer service software designed to help companies deliver faster, more personalized customer support across multiple channels. It allows you to handle support inquiries coming from email, live chat, popular messengers like WhatsApp or Facebook, help portals like Zendesk, and more - all from a unified...
IdeaTorrent
IdeaTorrent is an open-source idea management software designed to help companies and teams collect, develop, and manage ideas. It provides an easy way for employees and stakeholders to submit ideas, vote and comment on submissions to determine which ideas show the most promise and potential, and track idea campaigns. IdeaTorrent...
IPerceptions
iPerceptions is a SaaS platform focused on digital customer experience analytics. It enables companies to measure and improve the experience customers have when engaging with their digital properties such as websites, mobile apps, intranets etc.The main capabilities and features of iPerceptions include:Deploying feedback surveys like NPS, CSAT to collect structured...
Brimir
Brimir is an open-source help desk software built using Ruby on Rails. It provides a simple and clean interface that allows support teams to efficiently manage customer tickets, email conversations, and knowledge base articles.Some key features of Brimir include:Shared mailboxes - Allow multiple agents to manage a single support email...
IntraService
IntraService is a comprehensive help desk and IT service management solution designed for modern enterprises. It enables IT teams to deliver excellent service quality while optimizing costs and resources.With IntraService, companies can track issues and service requests, manage IT assets and configuration items, build a knowledge base, automate processes with...
Agent.ai
Agent.ai is a powerful conversational AI platform used to build chatbots and virtual agents for businesses. It utilizes advanced natural language processing and machine learning algorithms to understand customer questions and conversations, and provide accurate answers and recommendations.Key features of Agent.ai include:Intelligent understanding of natural language - the bots can...
GetSmily
GetSmily is a cloud-based customer service software designed to help companies deliver exceptional customer support across multiple channels. It provides a unified platform to manage customer queries and conversations via email, phone, web chat, social media, and self-service portals.Key features of GetSmily include:Ticketing system to track, prioritize, and resolve customer...
Heeduser
Heeduser is a comprehensive user research and usability testing platform designed to help product teams validate designs, ideas and concepts efficiently. It provides an end-to-end solution for planning, recruiting, conducting, analyzing and sharing UX studies.Some key features and benefits of Heeduser include:Recruiting: Get access to a panel of over 400,000...
Copiny
Copiny is a robust software solution designed to help content creators protect and track their digital media files. It utilizes cutting-edge digital rights management (DRM) and digital watermarking technology to enable secure distribution while retaining control over how files are accessed and used.Some key features of Copiny include:Military-grade AES-256 encryption...
Google Moderator
Google Moderator is a free online service launched by Google in 2008 that facilitates collaborative prioritization and decision-making. It allows users to create structured discussions around ideas, questions, polls, and voting. The service enables engaging a wider audience to submit suggestions, rank priorities, vote on proposals, and provide meaningful feedback.Some...
Convas
Convas is a digital whiteboard application designed for collaboration and visual brainstorming. It provides teams with a shared online space to sketch ideas, diagrams, flowcharts, and more.Some key features of Convas include:Real-time collaboration - Multiple people can edit the canvas simultaneously from anywhere.Variety of drawing tools - Convas offers standard...
Zoho Discussions
Zoho Discussions is an online forum and discussion board software designed to help organizations build private online communities to improve communication between employees, customers, partners etc. It is developed by Zoho Corporation and integrated with other Zoho applications.Some key features of Zoho Discussions include:Forums - Create multiple forums and subforums...
BugPlug
BugPlug is a popular bug tracking and project management software used by software development teams. It provides a central platform to log software bugs, track issues, assign tasks, plan sprints, estimate work effort, and collaborate with team members.Some key features of BugPlug include:Intuitive interface to log bugs with descriptions, screenshots,...
Eyenewton
Eyenewton is a feature-rich screen magnification and reader software designed to help people with visual impairments use computers and mobile devices more easily. It works across Windows, Mac, iOS, and Android platforms.Some of the key features Eyenewton offers include:Up to 60x zoom capability to enlarge text and images on screenA...
Trakdesk
Trakdesk is a cloud-based project management and collaboration software designed for agile teams. It provides a variety of features to help plan, organize, track and manage work across projects and teams.Key features of Trakdesk include:Task management with customizable workflows to break down projects into manageable tasks and subtasksTime tracking to...
GoToHelpDesk.net
GoToHelpDesk.net is a cloud-based help desk and IT ticketing software designed for small and medium businesses. It provides a single dashboard to manage customer queries and IT support issues efficiently.Key features of GoToHelpDesk.net include:Ticket management - Create, assign, track and resolve support tickets from one centralized platform. Set up workflows,...
SmarterTrack
SmarterTrack is a help desk and customer service software designed to help organizations deliver exceptional customer support. It provides a complete set of features including:Ticket management - Track, prioritize, assign, and manage support tickets from various channels like email, web forms, social media, and more.Knowledge base - Create a searchable...
Helprace
Helprace is a feature-rich customer service software designed to help companies deliver exceptional support experiences. Here are some key things to know about Helprace:- It provides a shared inbox for teams to manage customer tickets and requests in one place. Agents can collaborate on tickets through comments and assign/tag them.-...
KronoDesk
KronoDesk is a customer service and help desk software application designed for small and medium-sized businesses. It enables companies to manage all customer support interactions from one centralized platform.With KronoDesk, companies can create support tickets for customer inquiries that are routed to the appropriate teams and agents for resolution. Agents...
FeedbacQ
FeedbacQ is a robust, easy to use feedback and survey software designed for businesses of all sizes. It provides an intuitive drag-and-drop survey builder to create a wide range of surveys, questionnaires, polls and assessments to gather feedback and insights from customers, employees, students and other stakeholders.Key features include:Customizable survey...
Opinionlab
Opinionlab is a robust customer experience management software designed to help businesses gather and analyze customer feedback through surveys and reviews. It allows companies to collect feedback across various channels including email, web, and SMS surveys, review sites, social media, and more.Key features of Opinionlab include:Customizable feedback forms and surveys...
Pollanimal
Pollanimal is an intuitive online software for creating stunning polls, quizzes, and surveys to engage your audience. Some key features include:Beautiful pre-made themes and customization options to match your brandInsert images, videos, and rich formatting to make interactive contentGet detailed reports on participation and results data for actionable insights Easy...
Seanote
Seanote is an open-source, self-hosted note taking and knowledge management application. It allows users to easily create rich text documents, organize them into notebooks, categorize them with tags, link documents together to show relationships, embed media, attach files, and share selectively.Some key features of Seanote include:Rich text editor for formatting...
HelpMaster
HelpMaster is a comprehensive help desk and customer support software solution designed to help companies provide excellent customer service while improving agent productivity. It includes a wide range of features to streamline request and issue management across channels like email, phone, chat, and social media.Key features of HelpMaster include:Unified ticketing...
Zonka Feedback
Zonka Feedback is a comprehensive customer feedback and survey software designed to help businesses better understand customer needs and expectations. It enables organizations to:Create and send multi-channel surveys via email, social media, website, and QR codesCollect feedback across channels through customizable feedback forms and widgets embedded in websites and appsAnalyze...
CustomerSure
CustomerSure is a robust customer service software designed to help companies deliver exceptional omnichannel support. It consolidates all customer conversations across channels like email, live chat, social media, and phone into a unified interface to improve agent productivity.Key features of CustomerSure include:Knowledge Base - An extensive knowledge base allows agents...
Banckle Feedback Capture
Banckle Feedback Capture is a robust customer feedback software designed to help businesses capture, analyze and leverage customer insights to drive growth. Here are some key features of Banckle Feedback Capture:Customizable feedback surveys - Create targeted surveys to collect structured feedback across digital channels including email, web, and SMS. Surveys...
Yought
Yought is a free, open-source productivity and task management tool that helps users organize their tasks and projects efficiently. It has an easy-to-use, intuitive drag-and-drop interface that allows users to create tasks and subtasks, set start and end dates, add detailed descriptions, upload file attachments, set reminders, and more.Some key...
Hubert.ai
Hubert.ai is an artificial intelligence-powered writing assistant designed to help individuals and teams improve their writing. It incorporates advanced natural language processing technology to provide real-time feedback, suggestions, and writing recommendations as users compose documents.Key features of Hubert.ai include:Contextual writing suggestions - As you type, Hubert.ai offers grammar improvements, word...
Upinion
Upinion is a user-friendly feedback and survey software designed to help organizations better understand their customers and employees. With Upinion, you can:Easily create surveys, polls, NPS questionnaires, and more using the intuitive drag-and-drop survey builderSend surveys via email, text messages, web links, QR codes, or integrate them into your app...
Sarshomar
Sarshomar is an open-source online survey and form building application. It provides an alternative to proprietary tools like SurveyMonkey and Typeform for users who want more customization options and control over their data.Some key features of Sarshomar include:Drag-and-drop survey/form builder with multiple question types and logic optionsCustom themes and branding...
Eloquant
Eloquent is an open-source Object-Relational Mapping (ORM) library for PHP that makes it easier to work with databases in PHP applications. It is a simple and elegant ActiveRecord implementation that allows you to access and manipulate database tables as model objects, without writing excessive amounts of SQL queries.Some key features...
SmarterTrack Help Desk 7
SmarterTrack Help Desk 7 is a customizable customer service and support ticketing software designed for small to enterprise businesses. It enables companies to efficiently manage customer inquiries from multiple channels including email, live chat, social media, and self-service.Key features of SmarterTrack Help Desk 7 include:Multi-channel support - Interact with customers...
Gripeless
Gripeless is a comprehensive customer feedback and review management software designed specifically for small businesses. It enables businesses to easily monitor online customer feedback from various sources including review sites like Yelp, Google, and Facebook in one centralized platform.With Gripeless, businesses can encourage customers to leave reviews, capture feedback across...
Wantoo.io
Wantoo.io is a customer feedback software designed to help businesses better understand and act on customer needs. It includes the following key features:Feedback collection - Wantoo provides various channels to gather customer feedback including in-app surveys, email surveys after purchases/support issues, feedback widgets on websites, and review collection from review...
UserRules
UserRules is a business rules management system (BRMS) and workflow automation software. It provides a way to define, execute, and manage complex business logic and rules in applications and processes without traditional programming.Some key capabilities of UserRules include:Graphical rules designer to model decision logic and workflowsDrag and drop interface to...
My Hall Monitor
My Hall Monitor is a software program created specifically for classroom behavior management and student monitoring. It is designed to help teachers encourage positive behavior and maintain an orderly, productive classroom environment.The software allows teachers to create a profile for each student with details like their grade level, student ID...
RenegadeWorks
RenegadeWorks is an all-in-one software solution designed specifically for digital marketing agencies, freelancers, and teams. It brings together useful tools for client and project management, reporting and analytics, invoicing, time tracking, and more into a single intuitive platform.Some key features of RenegadeWorks include:Client portals for managing client information, contacts, projects,...
Startquestion
Startquestion is an online survey and questionnaire building software used to create, distribute, and analyze surveys and polls easily and efficiently. Some key features of Startquestion include:Intuitive drag-and-drop survey builder with a wide variety of professional, customizable question types including single choice, multiple choice, ranking, rating scales, text, image choices,...
