Get Satisfaction icon

Get Satisfaction

Get Satisfaction is a customer engagement platform that allows companies to interact with customers online. It provides tools for companies to manage customer questions, feedback, and discussions on their website, mobile app, or social media.
Get Satisfaction alternatives ➤

What is Get Satisfaction?

Get Satisfaction is a customer engagement and experience platform designed to help companies build better relationships with their customers. It allows brands to have conversations with customers right on their website, mobile app or social media channels.

Some key features of Get Satisfaction include:

  • Public customer community - Customers can ask questions, share feedback and engage in discussions related to a company's products or services.
  • Private ideation community - Companies can collect ideas and feedback from select customers in a private online community.
  • Customer service platform - Agents can respond to customer questions and comments publicly or privately via the platform. It integrates with common CS tools.
  • Feedback management - Product teams can analyze trends and sentiment from customer conversations to uncover insights.
  • Mobile optimization - The platform is designed to work seamlessly on mobile devices, critical for modern customer engagement.
  • Analytics - Built-in analytics help brands track community health, member profiles, content performance and more to measure ROI.

Overall, Get Satisfaction combines social engagement tools with customer service and feedback management features to help brands build loyal customer relationships at scale.

Official Links

Official Website
getsatisfaction.com/corp/product

The Best Get Satisfaction Alternatives

Top Apps like Get Satisfaction

Zendesk, Freshdesk, Discourse, Typeform, UserVoice, Liveworksheets, Forms.id, Hey,Listen!, Pigeonhole Live, Tally Forms, Hittly, DiamanteDesk, Thredded, All Our Ideas, ClickDesk, Discut, Awesome Support, Helpy.io, Fider, Featurebase, Hearken, PHPBack, Helpjuice, Reamaze, Exam.net, LiveAgent, UseResponse, Directly, Kialo, Feature Upvote, Productboard, Heartcount, SurveySparrow, Canny, simulai, Kampsite, SurveyLab, HappyFox, Joinly, FeedBear, FormSite, Trengo, Doorbell.io, SupportBee, Best Support System, Mopinion, Spokk, eStreamDesk, Survey Exchange, Tenstars, Casengo, Wispform, FormBit, AzureDesk, Pollscape, Feature Monkey, Bizpopuli, JitBit Helpdesk, Acute, SupportPal, Astuto, VoxPopuli, HelpShift, erhebung.de, HunchBuzz, Zync Free Surveys, ReadyDesk, Inforobo, Element Form, Streakle, Feedback Lite, BusyBench, Sleekplan, Suggested, ImproveLoop, Bornevia, Feedier, Product Pains, Enalyzer, Enchant.com, BetaEasy, Heedbook, Gorgias Helpdesk, IdeaTorrent, iPerceptions, Brimir, IntraService, Agent.ai, GetSmily, Heeduser, Copiny, Google Moderator, Convas, Zoho Discussions, BugPlug, Eyenewton, Trakdesk, GoToHelpDesk.net, SmarterTrack, Helprace, KronoDesk, FeedbacQ, Opinionlab, Pollanimal, Seanote, HelpMaster, Zonka Feedback, CustomerSure, Banckle Feedback Capture, Yought, Hubert.ai, Upinion, Sarshomar, Eloquant, SmarterTrack Help Desk 7, Gripeless, Wantoo.io, UserRules, My Hall Monitor, RenegadeWorks, Startquestion are some alternatives to Get Satisfaction.
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SmarterTrack is a help desk and customer service software designed to help organizations deliver exceptional customer support. It provides a complete set of features including:Ticket management - Track, prioritize, assign, and manage support tickets from various channels like email, web forms, social media, and more.Knowledge base - Create...

Helprace

Helprace is a feature-rich customer service software designed to help companies deliver exceptional support experiences. Here are some key things to know about Helprace:- It provides a shared inbox for teams to manage customer tickets and requests in one place. Agents can collaborate on tickets through comments and assign...

KronoDesk

KronoDesk is a customer service and help desk software application designed for small and medium-sized businesses. It enables companies to manage all customer support interactions from one centralized platform.With KronoDesk, companies can create support tickets for customer inquiries that are routed to the appropriate teams and agents for resolution...

FeedbacQ

FeedbacQ is a robust, easy to use feedback and survey software designed for businesses of all sizes. It provides an intuitive drag-and-drop survey builder to create a wide range of surveys, questionnaires, polls and assessments to gather feedback and insights from customers, employees, students and other stakeholders.Key features include...

Opinionlab

Opinionlab is a robust customer experience management software designed to help businesses gather and analyze customer feedback through surveys and reviews. It allows companies to collect feedback across various channels including email, web, and SMS surveys, review sites, social media, and more.Key features of Opinionlab include:Customizable feedback forms...

Pollanimal

Pollanimal is an intuitive online software for creating stunning polls, quizzes, and surveys to engage your audience. Some key features include:Beautiful pre-made themes and customization options to match your brandInsert images, videos, and rich formatting to make interactive contentGet detailed reports on participation and results data for actionable insights...

Seanote

Seanote is an open-source, self-hosted note taking and knowledge management application. It allows users to easily create rich text documents, organize them into notebooks, categorize them with tags, link documents together to show relationships, embed media, attach files, and share selectively.Some key features of Seanote include:Rich text editor...

HelpMaster

HelpMaster is a comprehensive help desk and customer support software solution designed to help companies provide excellent customer service while improving agent productivity. It includes a wide range of features to streamline request and issue management across channels like email, phone, chat, and social media.Key features of HelpMaster include...

Zonka Feedback

Zonka Feedback is a comprehensive customer feedback and survey software designed to help businesses better understand customer needs and expectations. It enables organizations to:Create and send multi-channel surveys via email, social media, website, and QR codesCollect feedback across channels through customizable feedback forms and widgets embedded in websites and...

CustomerSure

CustomerSure is a robust customer service software designed to help companies deliver exceptional omnichannel support. It consolidates all customer conversations across channels like email, live chat, social media, and phone into a unified interface to improve agent productivity.Key features of CustomerSure include:Knowledge Base - An extensive knowledge base...

Banckle Feedback Capture

Banckle Feedback Capture is a robust customer feedback software designed to help businesses capture, analyze and leverage customer insights to drive growth. Here are some key features of Banckle Feedback Capture:Customizable feedback surveys - Create targeted surveys to collect structured feedback across digital channels including email, web, and SMS...

Yought

Yought is a free, open-source productivity and task management tool that helps users organize their tasks and projects efficiently. It has an easy-to-use, intuitive drag-and-drop interface that allows users to create tasks and subtasks, set start and end dates, add detailed descriptions, upload file attachments, set reminders, and more.Some...

Hubert.ai

Hubert.ai is an artificial intelligence-powered writing assistant designed to help individuals and teams improve their writing. It incorporates advanced natural language processing technology to provide real-time feedback, suggestions, and writing recommendations as users compose documents.Key features of Hubert.ai include:Contextual writing suggestions - As you type, Hubert...

Upinion

Upinion is a user-friendly feedback and survey software designed to help organizations better understand their customers and employees. With Upinion, you can:Easily create surveys, polls, NPS questionnaires, and more using the intuitive drag-and-drop survey builderSend surveys via email, text messages, web links, QR codes, or integrate them into your...

Sarshomar

Sarshomar is an open-source online survey and form building application. It provides an alternative to proprietary tools like SurveyMonkey and Typeform for users who want more customization options and control over their data.Some key features of Sarshomar include:Drag-and-drop survey/form builder with multiple question types and logic optionsCustom...

Eloquant

Eloquent is an open-source Object-Relational Mapping (ORM) library for PHP that makes it easier to work with databases in PHP applications. It is a simple and elegant ActiveRecord implementation that allows you to access and manipulate database tables as model objects, without writing excessive amounts of SQL queries.Some key...

SmarterTrack Help Desk 7

SmarterTrack Help Desk 7 is a customizable customer service and support ticketing software designed for small to enterprise businesses. It enables companies to efficiently manage customer inquiries from multiple channels including email, live chat, social media, and self-service.Key features of SmarterTrack Help Desk 7 include:Multi-channel support - Interact with customers...

Gripeless

Gripeless is a comprehensive customer feedback and review management software designed specifically for small businesses. It enables businesses to easily monitor online customer feedback from various sources including review sites like Yelp, Google, and Facebook in one centralized platform.With Gripeless, businesses can encourage customers to leave reviews, capture feedback...

Wantoo.io

Wantoo.io is a customer feedback software designed to help businesses better understand and act on customer needs. It includes the following key features:Feedback collection - Wantoo provides various channels to gather customer feedback including in-app surveys, email surveys after purchases/support issues, feedback widgets on websites, and review...

UserRules

UserRules is a business rules management system (BRMS) and workflow automation software. It provides a way to define, execute, and manage complex business logic and rules in applications and processes without traditional programming.Some key capabilities of UserRules include:Graphical rules designer to model decision logic and workflowsDrag and drop...

My Hall Monitor

My Hall Monitor is a software program created specifically for classroom behavior management and student monitoring. It is designed to help teachers encourage positive behavior and maintain an orderly, productive classroom environment.The software allows teachers to create a profile for each student with details like their grade level, student...

RenegadeWorks

RenegadeWorks is an all-in-one software solution designed specifically for digital marketing agencies, freelancers, and teams. It brings together useful tools for client and project management, reporting and analytics, invoicing, time tracking, and more into a single intuitive platform.Some key features of RenegadeWorks include:Client portals for managing client information...

Startquestion

Startquestion is an online survey and questionnaire building software used to create, distribute, and analyze surveys and polls easily and efficiently. Some key features of Startquestion include:Intuitive drag-and-drop survey builder with a wide variety of professional, customizable question types including single choice, multiple choice, ranking, rating scales, text, image...