Opinionlab

Opinionlab is a customer experience management software that allows businesses to collect feedback across various channels like email and web surveys. It analyzes the feedback data to identify key metrics and insights.

Opinionlab alternatives ➤

What is Opinionlab?

Opinionlab is a robust customer experience management software designed to help businesses gather and analyze customer feedback through surveys and reviews. It allows companies to collect feedback across various channels including email, web, and SMS surveys, review sites, social media, and more.

Key features of Opinionlab include:

Customizable feedback forms and surveys to target different customer segments
Automated distribution and trigger-based delivery of surveys via email, web intercept, SMS, QR codes etc.
Advanced analytics and reporting to surface key metrics, uncover trends, and identify areas for improvement
Integration capabilities with CRM systems and communication tools
Role-based dashboards to share insights across teams
Survey automation, targeted distribution, and workflow management

By centralizing multiple feedback channels into one system, Opinionlab provides businesses complete visibility into the customer journey. Its rich analytics allow brands to turn customer feedback data into actionable insights that can drive improvements in products, services and experiences. The goal is to help retain customers, fuel growth through referrals, and elevate brand reputation.

Official Links

Official Website
feedback.opinionlab.com

The Best Opinionlab Alternatives

Top Apps like Opinionlab

SurveyMonkey, Trustpilot, EUSurvey, SurveyJS, Zoho Survey, Engageform, Get Satisfaction, SurveyLab, Survio, TrustSpot, Foresee, Feedback Lite, FindShop, A Better Brand, PaperSurvey.io, Wantoo.io are some alternatives to Opinionlab.

Sugggest an alternative ❐

SurveyMonkey

SurveyMonkey is one of the world's leading online survey platforms, enabling individuals and organizations to create and distribute professional online surveys and analyze results quickly and easily. Founded in 1999, SurveyMonkey offers users a variety of features and capabilities:User-friendly drag-and-drop survey builder with a variety of customizable templates, designs, and...

Trustpilot

Trustpilot is an online review platform founded in 2007 that allows customers to leave reviews and ratings for businesses. It operates across several countries and has over 30 million reviews. Key features of Trustpilot include:Customers can leave star ratings out of 5 and write reviews detailing their experiences with a business.Businesses...

EUSurvey

EUSurvey is an open-source online survey and questionnaire tool developed and maintained by the European Commission. It allows users to create and publish professional-looking online surveys and questionnaires quickly and easily. Some key features of EUSurvey include:Customizable survey themes and templates - Choose from a variety of templates and...

SurveyJS

SurveyJS is an open-source JavaScript library for building beautiful online surveys, quizzes, polls, and questionnaires. Some key features include:Lots of built-in question types like text, multiple choice, rating, matrix, etc.Support for complex survey logic and pipingResponsive themes and UI customizationMulti-language supportData validation and error handlingWorks well across devices...

Zoho Survey

Zoho Survey is an online survey and form builder software designed to help users create, send, and analyze surveys and questionnaires for market research, customer satisfaction tracking, employee feedback, and more.Key features of Zoho Survey include:Drag-and-drop survey builder with over 20 question types including single choice, multiple choice, ratings...

Engageform

Engageform is an easy-to-use online form and survey builder that enables users to quickly create customized forms, surveys, quizzes, polls, and more. It has an intuitive drag-and-drop form builder interface that allows anyone to build professional looking forms without coding. Users can add various form elements like text fields, checkboxes...

Get Satisfaction

Get Satisfaction is a customer engagement and experience platform designed to help companies build better relationships with their customers. It allows brands to have conversations with customers right on their website, mobile app or social media channels.Some key features of Get Satisfaction include:Public customer community - Customers can...

SurveyLab

SurveyLab is an intuitive survey software and questionnaire builder used by market researchers, HR professionals, event organizers, educators, and more to get feedback fast. It allows anyone to create professional online surveys via an easy-to-use drag-and-drop form builder, with no coding required.With SurveyLab, users can choose from a variety...

Survio

Survio is an user-friendly online survey software and questionnaire tool used by market researchers, academic researchers, HR managers, students, bloggers and more to create surveys, distribute them, collect responses and analyze results.Key features include:Variety of professional, customizable survey templatesDrag & drop survey builder with different question types including...

TrustSpot

TrustSpot is a software platform designed to help businesses manage customer reviews. It allows companies to easily collect, display, and leverage customer reviews and testimonials on their website and other marketing channels.Some key features of TrustSpot include:Review collection - Businesses can add review widgets to their site allowing...

Foresee

Foresee is a proprietary customer experience analytics platform designed to provide insights into how customers interact with a website, mobile apps, Internet of Things devices, and more. Foresee specializes in measuring metrics related to customer satisfaction, engagement, loyalty, and the overall digital customer experience.The Foresee platform is centered around...

Feedback Lite

Feedback Lite is a customer feedback software tailored for small businesses looking for an affordable yet powerful solution to manage customer interactions. Here are some key features of Feedback Lite:Collect customer reviews & feedback across various channels like email, web forms, SMS surveysSentiment analysis to automatically detect positive, negative & neutral...

FindShop

FindShop is an all-in-one ecommerce platform designed for small and medium-sized businesses to create professional online stores without needing advanced technical skills. With FindShop, entrepreneurs can quickly set up a customized online store, upload products, process payments, track inventory, fulfill orders, and market to customers.Key features of FindShop include...

A Better Brand

A Better Brand is an all-in-one branding and design platform aimed at entrepreneurs, small business owners, bloggers, and freelancers who want to create a professional brand identity and marketing materials without needing advanced design skills.It provides access to professionally-designed brand identity templates, logo makers, website builders, business card designers...

PaperSurvey.io

PaperSurvey.io is a powerful yet easy-to-use online survey and form building application. It enables users to quickly create surveys, quizzes, registration forms, and more using a intuitive drag-and-drop builder.Some key features of PaperSurvey.io include:Various customizable survey themes and templates to choose fromAdvanced logic options like skip...

Wantoo.io

Wantoo.io is a customer feedback software designed to help businesses better understand and act on customer needs. It includes the following key features:Feedback collection - Wantoo provides various channels to gather customer feedback including in-app surveys, email surveys after purchases/support issues, feedback widgets on websites, and review...