Zoho Survey vs Opinionlab

Struggling to choose between Zoho Survey and Opinionlab? Both products offer unique advantages, making it a tough decision.

Zoho Survey is a Online Services solution with tags like survey, questionnaire, form-builder, templates, automation, followup-emails.

It boasts features such as Drag-and-drop survey builder, Over 20 question types, Premade templates, Automation triggers, Follow-up emails based on responses and pros including User-friendly interface, Robust features, Integration with other Zoho products, Affordable pricing.

On the other hand, Opinionlab is a Business & Commerce product tagged with survey, feedback, analytics.

Its standout features include Collects customer feedback via email, web, and SMS surveys, Analyzes feedback data to identify key metrics and insights, Integrates with CRM systems like Salesforce and Zendesk, Provides dashboards and reports to track metrics over time, Allows segmentation of data based on attributes, Automates workflow for sending surveys and alerts, and it shines with pros like Easy to create and send surveys, Powerful analytics and reporting, Integrates feedback data with CRM systems, Identifies key metrics and trends, Customizable dashboards, Automates feedback collection process.

Feature	Zoho Survey	Opinionlab
Overall Score	N/A	N/A
Primary Category	Online Services	Business & Commerce

Product Overview

Zoho Survey

Description: Zoho Survey is an online survey and questionnaire builder that helps create, send and analyze surveys. It offers a drag-and-drop survey builder with over 20 question types to choose from, along with premade templates. Zoho Survey provides automation triggers to send follow-up emails and forms based on responses.

Opinionlab

Description: Opinionlab is a customer experience management software that allows businesses to collect feedback across various channels like email and web surveys. It analyzes the feedback data to identify key metrics and insights.

Key Features Comparison

Zoho Survey Features

• Drag-and-drop survey builder
• Over 20 question types
• Premade templates
• Automation triggers
• Follow-up emails based on responses

Opinionlab Features

• Collects customer feedback via email, web, and SMS surveys
• Analyzes feedback data to identify key metrics and insights
• Integrates with CRM systems like Salesforce and Zendesk
• Provides dashboards and reports to track metrics over time
• Allows segmentation of data based on attributes
• Automates workflow for sending surveys and alerts

Pros & Cons Analysis

Zoho Survey

Pros

• User-friendly interface
• Robust features
• Integration with other Zoho products
• Affordable pricing

Cons

• Limited custom branding options
• No advanced logic features
• Limited response analytics

Opinionlab

Pros

• Easy to create and send surveys
• Powerful analytics and reporting
• Integrates feedback data with CRM systems
• Identifies key metrics and trends
• Customizable dashboards
• Automates feedback collection process

Cons

• Steep learning curve
• Complex pricing tiers
• Additional fees for more advanced features
• Limited customization options
• No offline survey options
• Requires technical expertise to set up

Pricing Comparison

Zoho Survey

• Freemium
• Subscription-Based

Opinionlab

• Subscription-Based