What is Zoho Survey?
Zoho Survey is an online survey and form builder software designed to help users create, send, and analyze surveys and questionnaires for market research, customer satisfaction tracking, employee feedback, and more.
Key features of Zoho Survey include:
- Drag-and-drop survey builder with over 20 question types including single choice, multiple choice, ratings, matrix, file upload, and more.
- Option to create premade templates and themes for questionnaires.
- Over 15 survey collection techniques such as email surveys, pop-up surveys on websites, SMS surveys, QR code surveys and more.
- Automation workflows to trigger emails, forms and third party apps based on survey responses.
- Real-time analytics dashboard to monitor response rates, completion rates, drop off rates etc.
- Integrations with marketing automation platforms, CRM software, and email platforms like MailChimp and Gmail.
- Team collaboration to share and edit surveys with other users.
- Multilingual survey support with the ability to translate surveys into different languages.
An affordable and easy-to-use platform, Zoho Survey is a good option for small businesses, startups, market researchers, training departments, universities, and non-profits looking to create online questionnaires for data collection and analysis.