Opinionlab vs Zoho Survey

Struggling to choose between Opinionlab and Zoho Survey? Both products offer unique advantages, making it a tough decision.

Opinionlab is a Business & Commerce solution with tags like survey, feedback, analytics.

It boasts features such as Collects customer feedback via email, web, and SMS surveys, Analyzes feedback data to identify key metrics and insights, Integrates with CRM systems like Salesforce and Zendesk, Provides dashboards and reports to track metrics over time, Allows segmentation of data based on attributes, Automates workflow for sending surveys and alerts and pros including Easy to create and send surveys, Powerful analytics and reporting, Integrates feedback data with CRM systems, Identifies key metrics and trends, Customizable dashboards, Automates feedback collection process.

On the other hand, Zoho Survey is a Online Services product tagged with survey, questionnaire, form-builder, templates, automation, followup-emails.

Its standout features include Drag-and-drop survey builder, Over 20 question types, Premade templates, Automation triggers, Follow-up emails based on responses, and it shines with pros like User-friendly interface, Robust features, Integration with other Zoho products, Affordable pricing.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Opinionlab

Opinionlab

Opinionlab is a customer experience management software that allows businesses to collect feedback across various channels like email and web surveys. It analyzes the feedback data to identify key metrics and insights.

Categories:
survey feedback analytics

Opinionlab Features

  1. Collects customer feedback via email, web, and SMS surveys
  2. Analyzes feedback data to identify key metrics and insights
  3. Integrates with CRM systems like Salesforce and Zendesk
  4. Provides dashboards and reports to track metrics over time
  5. Allows segmentation of data based on attributes
  6. Automates workflow for sending surveys and alerts

Pricing

  • Subscription-Based

Pros

Easy to create and send surveys

Powerful analytics and reporting

Integrates feedback data with CRM systems

Identifies key metrics and trends

Customizable dashboards

Automates feedback collection process

Cons

Steep learning curve

Complex pricing tiers

Additional fees for more advanced features

Limited customization options

No offline survey options

Requires technical expertise to set up


Zoho Survey

Zoho Survey

Zoho Survey is an online survey and questionnaire builder that helps create, send and analyze surveys. It offers a drag-and-drop survey builder with over 20 question types to choose from, along with premade templates. Zoho Survey provides automation triggers to send follow-up emails and forms based on responses.

Categories:
survey questionnaire form-builder templates automation followup-emails

Zoho Survey Features

  1. Drag-and-drop survey builder
  2. Over 20 question types
  3. Premade templates
  4. Automation triggers
  5. Follow-up emails based on responses

Pricing

  • Freemium
  • Subscription-Based

Pros

User-friendly interface

Robust features

Integration with other Zoho products

Affordable pricing

Cons

Limited custom branding options

No advanced logic features

Limited response analytics