Opinionlab vs Zoho Survey

Struggling to choose between Opinionlab and Zoho Survey? Both products offer unique advantages, making it a tough decision.

Opinionlab is a Business & Commerce solution with tags like survey, feedback, analytics.

It boasts features such as Collects customer feedback via email, web, and SMS surveys, Analyzes feedback data to identify key metrics and insights, Integrates with CRM systems like Salesforce and Zendesk, Provides dashboards and reports to track metrics over time, Allows segmentation of data based on attributes, Automates workflow for sending surveys and alerts and pros including Easy to create and send surveys, Powerful analytics and reporting, Integrates feedback data with CRM systems, Identifies key metrics and trends, Customizable dashboards, Automates feedback collection process.

On the other hand, Zoho Survey is a Online Services product tagged with survey, questionnaire, form-builder, templates, automation, followup-emails.

Its standout features include Drag-and-drop survey builder, Over 20 question types, Premade templates, Automation triggers, Follow-up emails based on responses, and it shines with pros like User-friendly interface, Robust features, Integration with other Zoho products, Affordable pricing.

Feature	Opinionlab	Zoho Survey
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Online Services

Product Overview

Opinionlab

Description: Opinionlab is a customer experience management software that allows businesses to collect feedback across various channels like email and web surveys. It analyzes the feedback data to identify key metrics and insights.

Zoho Survey

Description: Zoho Survey is an online survey and questionnaire builder that helps create, send and analyze surveys. It offers a drag-and-drop survey builder with over 20 question types to choose from, along with premade templates. Zoho Survey provides automation triggers to send follow-up emails and forms based on responses.

Key Features Comparison

Opinionlab Features

• Collects customer feedback via email, web, and SMS surveys
• Analyzes feedback data to identify key metrics and insights
• Integrates with CRM systems like Salesforce and Zendesk
• Provides dashboards and reports to track metrics over time
• Allows segmentation of data based on attributes
• Automates workflow for sending surveys and alerts

Zoho Survey Features

• Drag-and-drop survey builder
• Over 20 question types
• Premade templates
• Automation triggers
• Follow-up emails based on responses

Pros & Cons Analysis

Opinionlab

Pros

• Easy to create and send surveys
• Powerful analytics and reporting
• Integrates feedback data with CRM systems
• Identifies key metrics and trends
• Customizable dashboards
• Automates feedback collection process

Cons

• Steep learning curve
• Complex pricing tiers
• Additional fees for more advanced features
• Limited customization options
• No offline survey options
• Requires technical expertise to set up

Zoho Survey

Pros

• User-friendly interface
• Robust features
• Integration with other Zoho products
• Affordable pricing

Cons

• Limited custom branding options
• No advanced logic features
• Limited response analytics

Pricing Comparison

Opinionlab

• Subscription-Based

Zoho Survey

• Freemium
• Subscription-Based