What is TrustSpot?
TrustSpot is a software platform designed to help businesses manage customer reviews. It allows companies to easily collect, display, and leverage customer reviews and testimonials on their website and other marketing channels.
Some key features of TrustSpot include:
- Review collection - Businesses can add review widgets to their site allowing customers to leave reviews. Reviews can also be imported from other sites.
- Review display - The platform offers customizable widgets to showcase reviews on a company's website, emails, ads, and social media. Reviews can be filtered by rating, date, etc.
- Review management - Companies get access to a content management system to monitor incoming reviews, respond privately to reviewers, flag suspicious reviews for moderation, and analyze review data and trends.
- Social proof tools - TrustSpot offers features like review counters, star ratings, and snippets to showcase a company's trustworthiness using customer social proof.
- Integrations - The platform integrates with CRM, email marketing, live chat, and other systems to leverage reviews across marketing channels.
- Reputation monitoring - Businesses can monitor review sites to respond to reviews and understand how their reputation looks across the web.
In summary, TrustSpot helps companies take control of their online reputation through customer review collection, display, and management tools to improve trust and credibility.