ResellerRatings

ResellerRatings: Customer Review Website

A platform for customers to rate and review their shopping experiences, helping others make informed decisions, with millions of reviews from thousands of online retailers.

What is ResellerRatings?

ResellerRatings is an independent customer review website focused on online stores. It was founded in 2007 with the goal of bringing transparency to ecommerce by providing a platform for consumers to share reviews and ratings of their experiences shopping online.

The site covers thousands of online retailers across diverse categories such as fashion, beauty, electronics, home goods, and more. Over 3 million shoppers have contributed over 18 million verified reviews of stores on ResellerRatings. The extensive database of crowd-sourced feedback helps guide consumers in choosing trustworthy, reliable online shops.

ResellerRatings computes a Store Score for each retailer based on the recency, quality, and quantity of customer reviews. This provides an at-a-glance view into a store's overall service levels. Shoppers can dig deeper into reading individual customer reviews, which highlight experiences with product quality, customer service, delivery services, returns processes, and more. This transparency assists consumers in determining which stores are likely to offer a positive shopping experience.

In addition to store-specific information, ResellerRatings offers market-level data and analysis about ecommerce trends and shopper behaviors. It provides resources to help educate consumers and ensure they have accurate expectations when purchasing from an online retailer.

Overall, ResellerRatings aims to build consumer confidence in shopping online by removing information asymmetry between shops and shoppers. By tapping into authentic peer reviews, it gives shoppers the knowledge needed to make informed decisions and find reliable stores.

ResellerRatings Features

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