Starfish Reviews
Starfish Reviews is a review management software that allows businesses to collect, analyze, and respond to reviews from across the web in one centralized platform. It helps improve a business's online reputation and customer experience.
reputation-management
customer-feedback
review-analysis
Starfish Reviews: Review Management Software
Review management software, Starfish Reviews, helps businesses collect, analyze, and respond to reviews from across the web in a centralized platform, improving online reputation and customer experience.
What is Starfish Reviews?
Starfish Reviews is a comprehensive review management software designed to help businesses manage their online reviews effectively. It consolidates reviews from over 100 sources including Google, Facebook, Yelp, TripAdvisor, and more into a single easy-to-use dashboard.
Key features of Starfish Reviews include:
- Review collection and consolidation from dozens of sites
- In-depth review analytics and benchmarks to identify strengths and weaknesses
- Tools to easily respond to reviews
- Integration with sites like Google My Business for enhanced capabilities
- Customizable workflows and alerts to stay on top of new reviews
- Ability to see historical review data over time
By centralizing the review management process, Starfish Reviews saves businesses considerable time and effort. The insightful analytics help spot trends and issues to improve operational processes. It also facilitates seamless public responses to build customer trust and loyalty.
Starfish Reviews is ideal for multi-location brands in retail, hospitality, automotive, healthcare, financial services, and other consumer-facing industries. They offer customized pricing plans for businesses of all sizes.
Starfish Reviews Features
Features
- Collects reviews from over 100 sites
- Analyzes reviews with sentiment analysis and keywords
- Prioritizes reviews that need response
- Enables response templates and team collaboration
- Integrates with popular sites like Google, Facebook, Yelp
- Provides review insights and analytics
Pricing
- Free Trial
- Subscription-Based
Pros
Saves time managing reviews from multiple sites
Improves online reputation and customer experience
Identifies happy/unhappy customers and urgent issues
Automates and organizes review responses
Provides insights to improve products/services
Cons
Can be pricey for small businesses
Setup and initial configuration can be complex
May require training and workflow adjustments
Features like analytics require higher tier plans
Integrations are sometimes limited
Official Links
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