What is ReviewPete?
ReviewPete is a comprehensive online review management software designed to help businesses proactively manage their online reputation across review sites like Google, Facebook, Yelp, and more. It provides a centralized dashboard to monitor all reviews coming in from different sites and enables users to analyze review data to identify key trends and opportunities.
Key features of ReviewPete include:
- Monitoring of review sites like Google My Business, Facebook, Yelp, TripAdvisor, and anywhere a business is listed for customers to leave feedback.
- Smart inbox to assign incoming reviews to appropriate team members for response.
- Response templates to standardize responses across the team while still personalizing.
- In-depth analytics and reports to identify areas of improvement, top customers, locations trends, etc.
- Tools to identify influencers and loyal brand advocates.
- Review request email campaigns to proactively collect more reviews.
- Integration with popular CRMs like Salesforce and Microsoft Dynamics.
- Mobile app for monitoring and responding on the go.
- Automated response rules to save time by triggering automatic responses.
Overall, ReviewPete combines review listening, response tools, analytics, and automation in one easy-to-use platform designed for multi-location enterprise brands. It enables proactive online reputation management at scale across all locations and departments. Signing up takes just minutes to get started.