Reputon vs Starfish Reviews

Struggling to choose between Reputon and Starfish Reviews? Both products offer unique advantages, making it a tough decision.

Reputon is a Business & Commerce solution with tags like reputation-management, review-monitoring, social-listening, online-reputation.

It boasts features such as Reputation monitoring across multiple platforms, Sentiment analysis and sentiment trends, Automated review response generation, Competitor benchmarking, Customizable dashboards and reporting, Workflow management and team collaboration and pros including Comprehensive online reputation management solution, Ability to monitor and respond to reviews in one place, Automated response features to save time, Detailed analytics and insights to inform strategy, Collaborative features for team-based reputation management.

On the other hand, Starfish Reviews is a Business & Commerce product tagged with reputation-management, customer-feedback, review-analysis.

Its standout features include Collects reviews from over 100 sites, Analyzes reviews with sentiment analysis and keywords, Prioritizes reviews that need response, Enables response templates and team collaboration, Integrates with popular sites like Google, Facebook, Yelp, Provides review insights and analytics, and it shines with pros like Saves time managing reviews from multiple sites, Improves online reputation and customer experience, Identifies happy/unhappy customers and urgent issues, Automates and organizes review responses, Provides insights to improve products/services.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Reputon

Reputon

Reputon is a reputation management software that helps businesses monitor, manage, and improve their online reputation. It aggregates reviews, social media mentions, and other external content to provide insights and tools for response.

Categories:
reputation-management review-monitoring social-listening online-reputation

Reputon Features

  1. Reputation monitoring across multiple platforms
  2. Sentiment analysis and sentiment trends
  3. Automated review response generation
  4. Competitor benchmarking
  5. Customizable dashboards and reporting
  6. Workflow management and team collaboration

Pricing

  • Subscription-Based

Pros

Comprehensive online reputation management solution

Ability to monitor and respond to reviews in one place

Automated response features to save time

Detailed analytics and insights to inform strategy

Collaborative features for team-based reputation management

Cons

Can be complex to set up and configure initially

Pricing may be high for small businesses

Limited customization options for reporting and dashboards

Reliance on third-party data sources for some features


Starfish Reviews

Starfish Reviews

Starfish Reviews is a review management software that allows businesses to collect, analyze, and respond to reviews from across the web in one centralized platform. It helps improve a business's online reputation and customer experience.

Categories:
reputation-management customer-feedback review-analysis

Starfish Reviews Features

  1. Collects reviews from over 100 sites
  2. Analyzes reviews with sentiment analysis and keywords
  3. Prioritizes reviews that need response
  4. Enables response templates and team collaboration
  5. Integrates with popular sites like Google, Facebook, Yelp
  6. Provides review insights and analytics

Pricing

  • Free Trial
  • Subscription-Based

Pros

Saves time managing reviews from multiple sites

Improves online reputation and customer experience

Identifies happy/unhappy customers and urgent issues

Automates and organizes review responses

Provides insights to improve products/services

Cons

Can be pricey for small businesses

Setup and initial configuration can be complex

May require training and workflow adjustments

Features like analytics require higher tier plans

Integrations are sometimes limited