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Mopinion

Mopinion is a software tool for gathering customer feedback through surveys and reviews on websites and mobile apps. It allows businesses to understand the customer experience, identify issues, and improve products and services.

What is Mopinion?

Mopinion is a customer experience analytics platform used by businesses to gather feedback from customers through surveys, reviews, and other methods. It includes features such as:

  • Building and distributing web and mobile surveys to understand customer satisfaction.
  • Integrating reviews from platforms like Google, Facebook, and Trustpilot to analyze customer sentiment.
  • Using feedback widgets and overlays to gather ratings and comments.
  • Analyzing trends over time to measure impact of changes.
  • Segmenting feedback by attributes like location, browser, device, etc.
  • Automatically alerting teams to urgent issues needing attention.
  • Generating customized reports and dashboards for stakeholders.

Key benefits of Mopinion include increasing response rates through targeted distribution, reducing churn by listening to customers, and efficiently prioritizing improvements using structured feedback data. It's used across industries like retail, finance, travel & hospitality, and more.

The Best Mopinion Alternatives

Top Apps like Mopinion

Zendesk, SurveyMonkey, LimeSurvey, UserVoice, zipBoard, UserEcho, UserReport, WatchThemLive, UseResponse, Get Satisfaction, Survicate, Kampsite are some alternatives to Mopinion.

Zendesk

Zendesk is a customer service and engagement software company founded in 2007. Its flagship product is Zendesk Support, which is a help desk ticketing system designed to streamline and improve customer service interactions.Key features of Zendesk Support include:Ticket tracking - Agents can track, respond to, collaborate on, and resolve...

SurveyMonkey

SurveyMonkey is one of the world's leading online survey platforms, enabling individuals and organizations to create and distribute professional online surveys and analyze results quickly and easily. Founded in 1999, SurveyMonkey offers users a variety of features and capabilities:User-friendly drag-and-drop survey builder with a variety of customizable templates, designs, and...

LimeSurvey

LimeSurvey is an open source web application for building and publishing online surveys. Here is an overview of its key features and capabilities:- Create surveys with a variety of question types including single/multiple choice, textboxes, dropdowns, ratings, and more- Add logic and branching so the survey questions change...

UserVoice

UserVoice is a popular customer feedback and helpdesk software designed to help companies connect with their customers. It includes several key features:Idea forums - Customers can submit feature requests and ideas for improving your products. Other customers can vote on ideas.Helpdesk - Manage customer support tickets from inquiry...

ZipBoard

zipBoard is an online virtual whiteboard and collaboration platform designed for teams to visualize ideas and collaborate remotely. It provides an infinite digital canvas for brainstorming sessions, design sprints, document markup, and more.With zipBoard's versatile toolset, teams can create diagrams, wireframes, and sketches using sticky notes, freeform drawing, basic...

UserEcho

UserEcho is a customizable customer feedback and helpdesk software designed to help companies connect with users and customers. Some key features of UserEcho include:Idea Management - Users can submit ideas and suggestions, vote and comment on others' ideas. Companies can manage and respond to ideas.Feedback Forums - Public...

UserReport

UserReport is a comprehensive user research and feedback software designed to help product teams capture and analyze qualitative and quantitative data from users. Here are some key features of UserReport:Surveys - Create targeted surveys to gain feedback from users. Get feedback on specific features, measure satisfaction through CSAT/NPS...

WatchThemLive

WatchThemLive is a feature-rich live streaming and webcasting platform suitable for businesses, event organizers, teachers, and content creators looking to engage with their audience in real-time over the internet. Some key capabilities and benefits of WatchThemLive include:Multi-bitrate adaptive streaming for high quality broadcasts across devices and network conditionsInteractive features...

UseResponse

UseResponse is a cloud-based customer service software designed to help support teams deliver exceptional customer experiences. Here are some key capabilities of UseResponse:Omnichannel Support - Support customers across multiple channels like email, live chat, social media, in-app messaging from one unified agent desktop.Ticket Management - Streamlines ticket assignment...

Get Satisfaction

Get Satisfaction is a customer engagement and experience platform designed to help companies build better relationships with their customers. It allows brands to have conversations with customers right on their website, mobile app or social media channels.Some key features of Get Satisfaction include:Public customer community - Customers can...

Survicate

Survicate is an user-friendly online survey software designed to help businesses get actionable customer insights through feedback surveys. It provides an intuitive drag-and-drop survey builder to create various types of surveys such as satisfaction surveys, NPS, polls, quizzes, research surveys, and more.Some key features of Survicate include:Multiple survey...

Kampsite

Kampsite is an open-source website builder and content management system (CMS) designed to help small businesses, organizations, and individuals to easily create professional-looking websites without needing to know how to code. It provides an intuitive drag-and-drop interface to build pages using pre-made content blocks and also has a template library...