Pollscape vs Get Satisfaction

Struggling to choose between Pollscape and Get Satisfaction? Both products offer unique advantages, making it a tough decision.

Pollscape is a Online Services solution with tags like polls, quizzes, surveys, analytics, results.

It boasts features such as Customizable survey templates, Real-time analytics and reports, Ability to export results to Excel, PDF, etc, Custom branding and themes, Randomization of questions and answers, Skip logic and branching, Multiple survey distribution options (email, social media, website embed, etc) and pros including Intuitive drag and drop builder, Great for creating professional online surveys, Affordable pricing, Good selection of templates, Real-time analytics.

On the other hand, Get Satisfaction is a Online Services product tagged with customer-service, feedback, community.

Its standout features include Knowledge base, Community forums, Analytics and reporting, Mobile app, Integration with social media, Ticketing system, Feedback collection, and it shines with pros like Improves customer engagement, Provides insights into customer needs, Integrates with popular platforms, Mobile access, Customizable interface.

Feature	Pollscape	Get Satisfaction
Overall Score	N/A	N/A
Primary Category	Online Services	Online Services

Product Overview

Pollscape

Description: Pollscape is an online survey and polling software that allows users to easily create polls, quizzes, and surveys. It includes customizable templates, real-time analytics, and the ability to export results.

Get Satisfaction

Description: Get Satisfaction is a customer engagement platform that allows companies to interact with customers online. It provides tools for companies to manage customer questions, feedback, and discussions on their website, mobile app, or social media.

Key Features Comparison

Pollscape Features

• Customizable survey templates
• Real-time analytics and reports
• Ability to export results to Excel, PDF, etc
• Custom branding and themes
• Randomization of questions and answers
• Skip logic and branching
• Multiple survey distribution options (email, social media, website embed, etc)

Get Satisfaction Features

• Knowledge base
• Community forums
• Analytics and reporting
• Mobile app
• Integration with social media
• Ticketing system
• Feedback collection

Pros & Cons Analysis

Pollscape

Pros

• Intuitive drag and drop builder
• Great for creating professional online surveys
• Affordable pricing
• Good selection of templates
• Real-time analytics

Cons

• Limited number of questions in free plan
• No offline survey option
• Less advanced features than some competitors

Get Satisfaction

Pros

• Improves customer engagement
• Provides insights into customer needs
• Integrates with popular platforms
• Mobile access
• Customizable interface

Cons

• Can be expensive for large companies
• Setup and customization requires time
• Limitations in free plan
• No native phone support

Pricing Comparison

Pollscape

• Freemium
• Subscription-Based

Get Satisfaction

• Freemium
• Subscription-Based