Pollscape vs Get Satisfaction

Struggling to choose between Pollscape and Get Satisfaction? Both products offer unique advantages, making it a tough decision.

Pollscape is a Online Services solution with tags like polls, quizzes, surveys, analytics, results.

It boasts features such as Customizable survey templates, Real-time analytics and reports, Ability to export results to Excel, PDF, etc, Custom branding and themes, Randomization of questions and answers, Skip logic and branching, Multiple survey distribution options (email, social media, website embed, etc) and pros including Intuitive drag and drop builder, Great for creating professional online surveys, Affordable pricing, Good selection of templates, Real-time analytics.

On the other hand, Get Satisfaction is a Online Services product tagged with customer-service, feedback, community.

Its standout features include Knowledge base, Community forums, Analytics and reporting, Mobile app, Integration with social media, Ticketing system, Feedback collection, and it shines with pros like Improves customer engagement, Provides insights into customer needs, Integrates with popular platforms, Mobile access, Customizable interface.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Pollscape

Pollscape

Pollscape is an online survey and polling software that allows users to easily create polls, quizzes, and surveys. It includes customizable templates, real-time analytics, and the ability to export results.

Categories:
polls quizzes surveys analytics results

Pollscape Features

  1. Customizable survey templates
  2. Real-time analytics and reports
  3. Ability to export results to Excel, PDF, etc
  4. Custom branding and themes
  5. Randomization of questions and answers
  6. Skip logic and branching
  7. Multiple survey distribution options (email, social media, website embed, etc)

Pricing

  • Freemium
  • Subscription-Based

Pros

Intuitive drag and drop builder

Great for creating professional online surveys

Affordable pricing

Good selection of templates

Real-time analytics

Cons

Limited number of questions in free plan

No offline survey option

Less advanced features than some competitors


Get Satisfaction

Get Satisfaction

Get Satisfaction is a customer engagement platform that allows companies to interact with customers online. It provides tools for companies to manage customer questions, feedback, and discussions on their website, mobile app, or social media.

Categories:
customer-service feedback community

Get Satisfaction Features

  1. Knowledge base
  2. Community forums
  3. Analytics and reporting
  4. Mobile app
  5. Integration with social media
  6. Ticketing system
  7. Feedback collection

Pricing

  • Freemium
  • Subscription-Based

Pros

Improves customer engagement

Provides insights into customer needs

Integrates with popular platforms

Mobile access

Customizable interface

Cons

Can be expensive for large companies

Setup and customization requires time

Limitations in free plan

No native phone support