Struggling to choose between IdeaTorrent and Get Satisfaction? Both products offer unique advantages, making it a tough decision.
IdeaTorrent is a Business & Commerce solution with tags like idea-management, crowdsourcing, innovation.
It boasts features such as Idea collection and submission, Voting and commenting on ideas, Idea management and workflow, Idea campaigns, User roles and permissions, Idea status tracking, Idea search and filtering and pros including Free and open source, Simple and easy to use, Promotes collaboration through voting and comments, Allows gathering ideas from wider audience, Customizable campaigns and workflows, Role-based access control.
On the other hand, Get Satisfaction is a Online Services product tagged with customer-service, feedback, community.
Its standout features include Knowledge base, Community forums, Analytics and reporting, Mobile app, Integration with social media, Ticketing system, Feedback collection, and it shines with pros like Improves customer engagement, Provides insights into customer needs, Integrates with popular platforms, Mobile access, Customizable interface.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
IdeaTorrent is a free, open-source idea management software. It allows companies and teams to collect ideas, vote and comment on them to determine which have the most potential, and manage idea campaigns.
Get Satisfaction is a customer engagement platform that allows companies to interact with customers online. It provides tools for companies to manage customer questions, feedback, and discussions on their website, mobile app, or social media.