IdeaTorrent vs Get Satisfaction

Struggling to choose between IdeaTorrent and Get Satisfaction? Both products offer unique advantages, making it a tough decision.

IdeaTorrent is a Business & Commerce solution with tags like idea-management, crowdsourcing, innovation.

It boasts features such as Idea collection and submission, Voting and commenting on ideas, Idea management and workflow, Idea campaigns, User roles and permissions, Idea status tracking, Idea search and filtering and pros including Free and open source, Simple and easy to use, Promotes collaboration through voting and comments, Allows gathering ideas from wider audience, Customizable campaigns and workflows, Role-based access control.

On the other hand, Get Satisfaction is a Online Services product tagged with customer-service, feedback, community.

Its standout features include Knowledge base, Community forums, Analytics and reporting, Mobile app, Integration with social media, Ticketing system, Feedback collection, and it shines with pros like Improves customer engagement, Provides insights into customer needs, Integrates with popular platforms, Mobile access, Customizable interface.

Feature	IdeaTorrent	Get Satisfaction
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Online Services

Product Overview

IdeaTorrent

Description: IdeaTorrent is a free, open-source idea management software. It allows companies and teams to collect ideas, vote and comment on them to determine which have the most potential, and manage idea campaigns.

Get Satisfaction

Description: Get Satisfaction is a customer engagement platform that allows companies to interact with customers online. It provides tools for companies to manage customer questions, feedback, and discussions on their website, mobile app, or social media.

Key Features Comparison

IdeaTorrent Features

• Idea collection and submission
• Voting and commenting on ideas
• Idea management and workflow
• Idea campaigns
• User roles and permissions
• Idea status tracking
• Idea search and filtering

Get Satisfaction Features

• Knowledge base
• Community forums
• Analytics and reporting
• Mobile app
• Integration with social media
• Ticketing system
• Feedback collection

Pros & Cons Analysis

IdeaTorrent

Pros

• Free and open source
• Simple and easy to use
• Promotes collaboration through voting and comments
• Allows gathering ideas from wider audience
• Customizable campaigns and workflows
• Role-based access control

Cons

• Limited features compared to paid tools
• Basic reporting capabilities
• No native mobile apps
• Lacks portfolio management
• Not suitable for large enterprises

Get Satisfaction

Pros

• Improves customer engagement
• Provides insights into customer needs
• Integrates with popular platforms
• Mobile access
• Customizable interface

Cons

• Can be expensive for large companies
• Setup and customization requires time
• Limitations in free plan
• No native phone support

Pricing Comparison

IdeaTorrent

• Open Source
• Free

Get Satisfaction

• Freemium
• Subscription-Based