SurveySparrow vs Get Satisfaction

Struggling to choose between SurveySparrow and Get Satisfaction? Both products offer unique advantages, making it a tough decision.

SurveySparrow is a Online Services solution with tags like survey, questionnaire, form-builder, data-collection, analytics.

It boasts features such as Drag-and-drop survey builder, Customizable survey themes, Skip logic, Data analytics, Real-time response view, Logic branching, Custom branding, Multi-language support and pros including Intuitive interface, Great customization options, Robust analytics, Good value for money, Great customer support.

On the other hand, Get Satisfaction is a Online Services product tagged with customer-service, feedback, community.

Its standout features include Knowledge base, Community forums, Analytics and reporting, Mobile app, Integration with social media, Ticketing system, Feedback collection, and it shines with pros like Improves customer engagement, Provides insights into customer needs, Integrates with popular platforms, Mobile access, Customizable interface.

Feature	SurveySparrow	Get Satisfaction
Overall Score	N/A	N/A
Primary Category	Online Services	Online Services

Product Overview

SurveySparrow

Description: SurveySparrow is an online survey and questionnaire builder that allows users to create professional-looking surveys quickly and easily. It has a simple drag-and-drop interface, various customizable survey themes, skip logic, and data analytics features.

Get Satisfaction

Description: Get Satisfaction is a customer engagement platform that allows companies to interact with customers online. It provides tools for companies to manage customer questions, feedback, and discussions on their website, mobile app, or social media.

Key Features Comparison

SurveySparrow Features

• Drag-and-drop survey builder
• Customizable survey themes
• Skip logic
• Data analytics
• Real-time response view
• Logic branching
• Custom branding
• Multi-language support

Get Satisfaction Features

• Knowledge base
• Community forums
• Analytics and reporting
• Mobile app
• Integration with social media
• Ticketing system
• Feedback collection

Pros & Cons Analysis

SurveySparrow

Pros

• Intuitive interface
• Great customization options
• Robust analytics
• Good value for money
• Great customer support

Cons

• Can be pricey for large surveys
• Advanced features require higher tier plans
• No offline survey option

Get Satisfaction

Pros

• Improves customer engagement
• Provides insights into customer needs
• Integrates with popular platforms
• Mobile access
• Customizable interface

Cons

• Can be expensive for large companies
• Setup and customization requires time
• Limitations in free plan
• No native phone support

Pricing Comparison

SurveySparrow

• Freemium
• Subscription-Based

Get Satisfaction

• Freemium
• Subscription-Based